Additional Complaint Information
Customer Complaint:
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Complaint Details
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Initial Complaint
04/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
well we caught on early but we ended up paying 199 for fake course and we found out that this is a pyramid game I would like a refund for the money that I spent for my brother *******************************.
Business response
04/19/2024
Greetings,
Thank you for your interest in PHP Agency.
We hate to see you go!
To request your refund please provide your PHP agency code number and email address that you provided when enrolled and send an email to: ********************************* requesting a refundInitial Complaint
04/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I felt like I was pushed/forced into payment and didnt feel completely comfortable with how quickly they wanted me to put money down when I said my current funds were allocated towards things needed to live daily life. I would like a refund of my $199. My contact info is ********************* ************ ************************ Agent number:1266724 I purchased the $199 on Tuesday the 16th. It is now the 17th I would appreciate it if someone reach out if not then I will reach out tomorrow.Business response
04/19/2024
Greetings,
Thank you for your interest in PHP Agency.
We hate to see you go!
To request your refund please provide your PHP agency code number and email address that you provided when enrolled and send an email to: ********************************* requesting a refundInitial Complaint
04/17/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Hello my name is *****, Im wanting a refund as Im not interested in the course and felt forced upon to buy the course, it wasnt what it seemed like my email is ********************** I would like a refund of the $199.Business response
04/18/2024
Greetings,
We hate to see you go!
We have deactivated your agent code with PHP Agency, Inc.
This means you will no longer be charged any fees and you will no longer have access to any PHP systems.
Regarding your refund, it has been processed as of 4/18/2024
Please allow 7-10 business days for the funds to reflect onto the card used at the time of enrollment.
Please be advised that depending on your financial institution, it can take up to 30 days.
You may re-activate your account in the furture by sending us a written e-mail request to: ********************************.
Thanks for contacting us to assist you!Initial Complaint
04/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This is a Pyramid Scheme. Today I went to the location for the *** event and I was lead into a lecture presented by someone who allegedly makes 6 figures. After the lecture he gave us a board with information to provide about us and an individual came and took me aside to process me through being recruited. This was my first suspicion bc he didnt even give me a choice and asked for my Drivers license and Debit Card. After he lead me to a room with a bunch of formally dressed individuals listening to a guest speaker. After they told me to recruit a person right there and then go get invited to a mansion. I called my friend but she was suspicious about everything and I ended up paying 200 more dollars to go to the mansion. I want my money back today. All 400 dollars NOW. My PHP agency code is I ******, access code: ***3003030, email I used was ***************************** I just want a refund as soon as possible because it all happened so fast and I didnt even get a chance to think. I am filing for a refund within the first 24 hours it has been transacted, so please get this done today before I get ******, ALL 400 dollars I spent. Thank youBusiness response
04/09/2024
Greetings,
Thank you for your interest in PHP Agency.
We hate to see you go!
To request your refund please provide your PHP agency code number and email address that you provided when enrolled and send an email to: ********************************* requesting a refundInitial Complaint
04/06/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I made a decision to join the company. Paid $199 or the agent portal. You soon realize with PHP that their focus is not making sure their agents are knowledgeable and aware of the products they sale or even trained to do so. They flash wealth in your face. I would like to terminate my relationship with the company and my agent number deactivated and a refund for my agent fee. Agent ID: ******* Email: **********************Business response
04/09/2024
Greetings,
Thank you for your interest in PHP Agency.
We hate to see you go!
To request your refund please provide your PHP agency code number and email address that you provided when enrolled and send an email to: ********************************* requesting a refundInitial Complaint
04/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I entered PHP Agency on March 31st, 2024. The plan was advertised in a way and after i paid the $199 enrolment fee it was discovered that this was a mere MLM business model. This doesnt align with my personal values and thats why I would like to request a refund within the 3 first business days of the purchase. A product should be advertised exactly as it is intended to be used and shouldnt have hidden purposes. I hope this mindset changes overtime so nobody has their time wasted.Business response
04/09/2024
Greetings,
We hate to see you go!
We have deactivated your agent code with PHP Agency, Inc.
This means you will no longer be charged any fees and you will no longer have access to any ***********.
Regarding your refund, it has been processed as of 4/4/2024
Please allow 7-10 business days for the funds to reflect onto the card used at the time of enrollment.
Please be advised that depending on your financial institution, it can take up to 30 days.
You may re-activate your account in the furture by sending us a written e-mail request to: ********************************.
Thanks for contacting us to assist you!Initial Complaint
03/31/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
This is a MLM and Id like a refund for my money I got forced into it saying I was gonna get alot of money but it was very vague my PHP# ******* And my email with it is ****************************Business response
04/04/2024
We hate to see you go!
We have deactivated your agent code with PHP Agency, Inc.
This means you will no longer be charged any fees and you will no longer have access to any ***********.
Regarding your refund, it has been processed as of 4/3/2024
Please allow 7-10 business days for the funds to reflect onto the card used at the time of enrollment.
Please be advised that depending on your financial institution, it can take up to 30 days.
You may re-activate your account in the furture by sending us a written e-mail request to: ********************************.
Thanks for contacting us to assist you!Customer response
04/04/2024
I have reviewed the business response and accept this resolution.Initial Complaint
03/25/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I was brought in by a supposed friend on 03/24/2024. Before coming in for the meeting I asked what the job was about but he said its me selling insurance to people I asked for the companys name but he did not to worry about it that when I come it to the meeting I will lead me more. So I went to the meeting and on getting there and everything went so fast and I just didnt know what was going on all I was told was I would be making a lot of money. I did not yet have a chance to research the company but they kept pushing me and pushing me until I had to pay $199. And it made no sense to me at all because why do I have to pay money for me to get a job? That is very clearly illegal and upon further research i have seen so many post and complaints about this company. How they scam you to pay $199 with the promise to grow but all they make you do is go find more people to pay $199. You never actually sell insurance. I spent the whole night watching video reviews and articles on how they scam people and oh my god its every very scary to see how they manipulate people. I do not want to be a part of this pyramid scam company and I need my money back please and thank you. My email address is ********************** and my phone agent code is *******Business response
04/01/2024
Greetings,
Thank you for your interest in PHP Agency.
We hate to see you go!
To request your refund please provide your PHP agency code number and email address that you provided when enrolled and send an email to: ********************************* requesting a refundInitial Complaint
03/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Hi, I had joined PHP on 2/20/24 my transaction of $199 was made. I was brought in by a friend and everything went so fast and felt rushed to sign up, this will not be for me. Please I would like my refund.Business response
03/26/2024
Greetings,
Thank you for your interest in PHP Agency.
We hate to see you go!
To request your refund please provide your PHP agency code number and email address that you provided when enrolled and send an email to: ********************************* requesting a refundInitial Complaint
03/19/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I paid them $199 for the initial agent fee thinking that I'd learn the insurance game and sell insurance but at the first meeting afterwards we didn't even go over insurance just about recruiting and bringing on friends/family to either work under you or for your "superior" to sell to which is just MLM pyramid scheme which I did not think this was and that they didn't make clear in the initial zoom call when first offering the job. I'd like my refund and for them to be more forthright in recruiting potential employees about what they'll actually be doing in their day to day and how they'll be making their "sales".Business response
03/26/2024
Greetings,
Thank you for your interest in PHP Agency.
We hate to see you go!
To request your refund please provide your PHP agency code number and email address that you provided when enrolled and send an email to: ********************************* requesting a refund
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Customer Complaints Summary
126 total complaints in the last 3 years.
67 complaints closed in the last 12 months.