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          FairLease has 1 locations, listed below.

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            • FairLease

              415 Century Pkwy Ste 1150 Allen, TX 75013-8043

              BBB Accredited Business

            Business ProfileFairLease

            Auto Rentals and Leasing
            BBB accredited business

            Contact Information

            415 Century Pkwy Ste 1150

            Allen, TX 75013-8043

            Get Directions
            Visit Website
            (972) 664-1088

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/10/2022

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            415 Century Pkwy Ste 1150, Allen, TX 75013-8043
            BBB File Opened:
            8/16/2002
            Years in Business:
            21
            Business Started:
            2/19/2003
            Business Started Locally:
            2/19/2003
            Business Incorporated:
            11/13/1995
            Accredited Since:
            1/10/2022
            Type of Entity:
            Corporation
            Alternate Business Name
            • Credit Union Services Incorporated
            Business Management
            • Mr. Eric Pointer, Director
            • Mr. James W. Post, President/Director
            • Mr. Jerry Christian, Director
            Contact Information

            Principal

            • Mr. Eric Pointer, Director
            • Mr. James W. Post, President/Director
            • Mr. Jerry Christian, Director
            • Ms. Lisa Smith, Treasurer

            Customer Contact

            • Mr. Eric Pointer, Director
            • Mr. James W. Post, President/Director
            • Ms. Georgia Tidwell
            • Mrs. Jessica Ortuno, VP of Operations
            • Ms. Lisa Smith, Treasurer
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/31/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            - I was told by salesperson that he was given me a special incentive to cover sale taxes due to overprice of my **** GMC truck by dealership. When asked about the additional charges on my truck he would not explain all of the charges. After signing the contract, he revealed it was for sale taxes and he could not remember telling me about the special incentive.- On my online account, the price of the vehicle keeps going up before I made by first payment. Lease payments supposed to be fixed unless they are late fees. - I was told the vehicle lease was based on 2.9% interest rate and then told around 4.5% after the deal.Being a member for over 35 years and had leased and purchased several vehicles from the ***** I am very disappointed with the lies from a company I have always trusted.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Marc L

            05/08/2024

            This place will s**** you over thousands of dollars. I was recieved the wrong vehicle and they don't wanna try to fix this. I have never been felt so disrespected by anyone and they costed me even more money. I put in alot of miles for my job and for them to get me convinced that leasing a vehicle would be beneficial is ridiculous. Not only did they give me the wrong car, but also to even give me the "oh well" excuse to not even help me with their mistakes. Wanted to get a 16k brand new car and they wanna give me a different car at 25k. Don't ever go to this place. They will do what they can to go bankrupt by jacking up the price an extra $7,000, making it a 5 YEAR LEASE, and give you a car that your not going to get. I just want out of my contract and to never look back again. Talked to 5 different people there and none of them really care.

            FairLease Response

            05/22/2024

            FairLease Management worked with ***************** to rectify his complaint. We took him out of this car and replaced with a vehicle that met his request to resolve this complaint. This was completed on May 8th. PEr our conversations with ***************** he was happy with our resolution.

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

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