Business ProfileforSix Flags Corporate Office

I attended 6 flags on 7/27/2024, I purchased regular admissions passes, flash passes for everyone I attended the park with, the image and video pass so I could have all the photos and footage from our day at the park, and multiple food vouchers to get the best rate for meals. While at the park after getting off the ride, I would type the picture code and scan the ** code into my phone to collect the photos and nothing would populate, I kept running into errors and when I tried to use the screens and technology in the park after each ride some of the systems were down or unresponsive. As I went through the park using my food vouchers the staff mismanaged my voucher and used a meal when I got a snack and that messed up my meal plan for the day, it was another food location that explained that to me when I shared I had only gotten a funnel cake prior to trying to order my main meal for the evening. At the end of the day when I was at the King ****** an employee member was adamant about me putting my bag down before entering the ride, the park was scheduled to close in 5 minutes. I places my bag on top the flashpwass free locker box and after I got off the ride and returned to this area there was no staff there and my bag was stolen. Inside my bag were me and my cousins cell phones, the printed version of all our tickets and passes, my notebook, my black leather toryburch wallet with all of my bank and credit cards. As soon as we realized we went back to the roller coaster to try to tell the staff there. Instead of going on the walky talky to report my bag had been stollen to the people at the entrance the staff was focused on locking up the park and telling me to leave the area, once the security that just so happened to walk by came he said oh yeah I just saw your bag, he escorted me and my cousin back to the area to look again despite us telling him it was already gone. I was prepared to have a premium experience at the park and was let down by the aforementioned isu

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