At-a-glance
Related Categories
Business Details
- Headquarters
- 1161 Corporate Dr W, Arlington, TX 76006-6843
- BBB File Opened:
- 1/4/2013
- Years in Business:
- 17
- Business Started:
- 12/27/2006
- Business Started Locally:
- 12/27/2006
- Business Incorporated:
- 12/27/2006
- Accredited Since:
- 10/6/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Related Businesses
- Business Management
- Mr. Hussein (Sam) K. Mahrouq, President & CEO
- Mr. Nehad Dwikat, Controller
- Mr. Michael Florist, Compliance Officer
- Contact Information
Principal
- Mr. Hussein (Sam) K. Mahrouq, President & CEO
- Mr. Nehad Dwikat, Controller
Customer Contact
- Mr. Michael Florist, Compliance Officer
- Additional Contact Information
Fax Numbers
- (817) 274-2872Primary Fax
Website Addresses
- (817) 274-2872
Customer Complaints
81 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
41 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ryan M
08/05/2024
MEI Auto Finance, Inc. Response
08/06/2024
Dear **************:
We received your review, and we're thankful for the chance to assist you. We've noticed that you recently purchased your 2016 Dodge Caravan from us, and we're here to guide you. While your account is still new, we want to remind you of our role in helping you manage your payments. Timely payments not only improve your credit score but also reduce the cost of insurance, showing our commitment to your financial success.
At MEI Auto Finance, Inc., we uphold the highest standards of professionalism. Please be aware that we record all communications for our internal and legal department review. Our staff is rigorously trained in communication, rules, and regulations to ensure we meet your expectations and maintain our professional standards.
We also report on time/late payments or repos to *********************** This means that any late payments could negatively impact your credit score, potentially leading to higher insurance costs and difficulty in obtaining credit in the future. Therefore, it's crucial to make all payments on time, reflecting your responsibility as a customer.
Sincerely,
********************** - Corporate Compliance Manager
MEI, Inc./AUTOMAX
PO Box 1265
*******************
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