Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

FWD Builders has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFWD Builders

    Home Builders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 13536, Arlington, TX 76094-0536
    BBB File Opened:
    9/1/1994
    Years in Business:
    30
    Business Started:
    9/1/1994
    Business Started Locally:
    8/21/2012
    Business Incorporated:
    4/19/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • JPS Properies, Inc.
    Business Management
    • Mr. Jim St John, President
    Contact Information

    Principal

    • Mr. Jim St John, President

    Customer Contact

    • Mr. Jim St John, President

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/05/2023

    In mid-2020, I contacted FWD Builders about repair and remodeling work in the living room and kitchen of my condominium unit. The work was completed in the living room after a few months, and the owner of FWD Builders came on October 27, 2020 to receive 100% payment for the living room work (described on the invoice as work complete) and 50% payment for the kitchen work (half of balance). This invoice is attached as well as its receipt. I had the impression from our discussion on October 27 that the kitchen work might be done in December 2020 or January 2021, but I never heard from the owner again. In February 2021, the freeze and attempted emergency repairs damaged the kitchen, so the FWD Builders work would have had to be postponed anyway. In fact, it took until January 2022 to complete those repairs. Under the impression that the work would eventually be done, I attempted contact with the owner through several telephone calls with voice messages, electronic mail messages on December 11, 2020, January 22 and December 14, 2021; February 27, May 2, August 29, and December 7, 2022, and a text message on February 3, 2023. I did not receive any response at all until April 14, 2023, when I happened to telephone from my office and the owner answered. I then asked him what his plans were to complete the work, and he told me that he did not have any. I asked him what I should do, and he said that he had no idea. Before hanging up, I asked him to think about it and contact me with a suggested resolution, but he never did. I am owed a minimum of $1925.00 for the 50% deposit on work never done in the kitchen. As you can see, I was informed that the work would never be done on April 14, 2023.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shelly M

    1 star

    01/28/2023

    HOME OWNER BEWARE!!! If negative star rating was available this company would definitely rate minus ? 5 stars!! Gets your money upfront and robs ***** to pay **** was doing cosmetic remodeling to our new home we had purchased having walls painted, trim work done, hardwood floors installed, light fixtures installed, appliances installed, carpet installed upstairs, walls textured, etc Stayed in our current home so all work could be done without living in construction mess. Making 2 house payments for 4 months. The day we moved in carpet being laid , laundry room not finished, powder bath not started, it was total chaos. The move in was unable to happen as planned because all boxes ,furniture had to be put in 2 rooms. We refused to pay the rest of money because of workmanship not acceptable done very poorly, work not finished and owner SUED US for a little more than $5k that was owed. Total scam artist. Doing things that were not on our list and cost us more $$$$ than the original bid. Job was not overseen at all. Different unfamiliar contractors hired by FWD builders leaving windows unlocked, workers personal trash left wherever, and NO CLEAN UP from construction was ever done ! We are still finding faults, incorrect /crappy workmanship to this day that we are having to redo /repair.DO NOT TRUST THIS OWNER/BUSINESS! Can talk a really good game of no intention but only to take your $$$$$$!!!

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.