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          Find a Location

          Outdoorsy, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Outdoorsy, Inc.

              1801 E Cesar Chavez St Austin, TX 78702-4403

              BBB Accredited Business

            • Outdoorsy

              1475 Folsom Street, Suite 300 San Francisco, CA 94103

            • Outdoorsy

              6200 Stoneridge Mall Rd Ste 300 Pleasanton, CA 94588

            • Outdoorsy

              618 Sanchez Street San Francisco, CA 94114

            Business ProfileOutdoorsy, Inc.

            Camper Rental
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1801 E Cesar Chavez St

            Austin, TX 78702-4403

            Visit Website
            (415) 930-4841

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            Customer Reviews

            1.09/5

            Average of 53 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            151 complaints closed in last 3 years

            52 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/28/2021

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Outdoorsy, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Outdoorsy, Inc.

                1801 E Cesar Chavez St Austin, TX 78702-4403

                BBB Accredited Business

              • Outdoorsy

                1475 Folsom Street, Suite 300 San Francisco, CA 94103

              • Outdoorsy

                6200 Stoneridge Mall Rd Ste 300 Pleasanton, CA 94588

              • Outdoorsy

                618 Sanchez Street San Francisco, CA 94114

              Headquarters
              1801 E Cesar Chavez St, Austin, TX 78702-4403
              BBB File Opened:
              7/2/2018
              Years in Business:
              7
              Business Started:
              2/28/2017
              Business Started Locally:
              2/26/2018
              Business Incorporated:
              2/26/2018
              Accredited Since:
              4/28/2021
              Type of Entity:
              Corporation
              Business Management
              • Mr. Jeff Cavins, Director
              • Ms. Dana Golding, Director of Customer Service
              • Ms. Donna Andress, Complaint Handler
              • Mr. Dale Rosalem, Complaint Handler
              Contact Information

              Principal

              • Mr. Jeff Cavins, Director

              Customer Contact

              • Ms. Donna Andress, Complaint Handler
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              151 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I was being charged for Road side insurance ****** I explained to outdoorsy that the owners were the hauling the trailer to camp site outdoorsy customer support told me at that time nothing could be done but after the trip to call them back and it would be removed so I called after contacting them got email saying this can not be removed because the trip has been closed
              Read More
              Read 150 More Complaints

              Customer Reviews

              53 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jerad V

              07/28/2024

              SHADY AS THEY COME! Read to the end. Wife and I rented a motorhome for 10 days and had a blowout 24 hours in. Sat in the side of a busy interstate for 10 hours working with their BS roadside assistance (also a joke) finally had to pay out of my own pocket for a tech to come repair and get it drivable back to a shop where they told me the tires were all rotten. I had no choice but to replace MORE tires in order to get home safely. Dropped the ** off 55 hours after renting it and contacted outdoorsy for a refund. I had photos and a tire shop letter that the vehicle was NOT maintained. Long story short, outdoorsy put me through h*** for 30 days then denied my claim. So Im out the full rental, plus repair and tire cost plus cost to stay in hotel and a ruined vacation!LUCKILY, I paid with a credit card and could prove my case for dispute. I won but OUTDOORSY LITERALLY LIED AND ALTERED DOCUMENTS SUBMITTED TO THE ***** If I hadnt taken screen shots to show my wife the cost of trip when rented, I wouldve been screwed. They altered the document telling the bank my rental was only for 2 days (at the price of 10) NICE TRY SUCKERS!
              Read 52 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

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              BBB reports on known marketplace practices.

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