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Business Profile

Internet Marketing Services

360Connect, L.P.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Marketing Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/12/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a voicemail this morning (1/11/24) from someone claiming to be ***********. They apparently signed me up for a business phone quote without my knowledge or consent. I dont even own a business! They have then given my phone number out to multiple vendors and have told them that I am seeking a quote for business phones. I have been getting phone calls and texts from various people claiming to be business phone vendors nonstop today. This is incredibly disruptive to my life and is causing considerable stress. I just received my 8th phone call of the day while typing this out. I have NEVER contacted ***********, and never gave them any of my information. This has happened without my consent or knowledge, and is causing considerable stress and disruption to my life.

    Business Response

    Date: 07/16/2024


    We are sorry for any frustration or inconvenience you experienced, and hope to have the opportunity to work with you to resolve your concerns. We do not engage in nor condone sharing information without consent and appreciate you bringing this to our attention so we may look further into this and understand what occurred.

  • Initial Complaint

    Date:04/04/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people will not stop bothering me at WORK. I have never met them or gave my number out. This is harassment and I will file a police report if they do not stop. They call my work every day trying to solicit after I have asked them to stop. It is interfering with my work and is extremely unprofessional.

    Business Response

    Date: 07/16/2024


    As a company, we take reviews and feedback seriously as we value our customer experience, we are sorry to hear you have not had a great experience and will be looking further into your comments in order to understand what occurred. If you have any further issues, please let us know so we may work to resolve your concerns.

360Connect, L.P. is NOT a BBB Accredited Business.

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