Reviews

This profile includes reviews for Furnished Finder, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Furnished Finder, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Furnished Finder, LLC

  8200 N Mopac Expy Ste 320 Austin, TX 78759-8866

• 

  Furnished Finder, LLC

  4408 Spicewood Springs Rd Austin, TX 78759-8504

Review Details

• Review fromKristin M

  Date: 10/16/2024

  1 star
  Furnished Finder site is not easy to use and they have an issue with messages from clients trying to scam you. Their customer service is terrible. They charge you when you send emails to cancel your account profile, because you are unable to do that online. Then they charge you anyway and won't credit you even if you cancel prior to the charges.

• Review fromCarla N

  Date: 10/15/2024

  1 star
  I have been using Furnished Finder as a landlord. There are many fees involved as you pay for an additional subscription for leases and background checks. The annual fee of $149 simply allows you to post your listing and communicate with potential tenants. At the one year ***** I received an email that my subscription had automatically renewed. I was supposed to go into my account and disable auto renew. This was not made clear at all upon initial sign up. I called the day the charge went through and was told that there would be no refund. I have a permanent tenant and have had the listing disabled. Incredibly poor business. I will tell anyone that will listen to NOT use this site. I have been a landlord for 20 years with 3 rental homes and 2 ******'s. Very disappointing.

• Review fromAlisha M

  Date: 10/04/2024

  1 star
  Don't expect any customer service or solutions to problems without MAJOR headache. Do expect auto-renewal and no refunds if you didn't realize that's the way they operate their business. I've been a customer for 4 years. I have experienced frustrations over the years, but there have been some attempts at keeping me as a customer up until recently. Maybe there's a change in ownership? If you ever have any technology issues, which are common, don't expect any refunds or anything that resembles customer "service." If you read other reviews you'll see that although what you're paying for is a website listing, that may have glitches, and no consequences or accountability on their side to fix or listen to what you bring to them. If they don't see it, they don't believe it. Heck, even if you provide screenshots of issues, it is still your fault somehow and because this is a non refundable service, which you somehow agree to when you sign up in fine print, then you are out the money whether they deliver a product that functions or not. I understand they cannot guarantee success in renting your place, but when leads don't come through, the listing doesn't show up on the map, your ID can't be verified because of their system being THAT glitchy, etc This is what you will likely pay for at some point in your membership, glitches and headaches. I believe I experienced once a year the past 4 years, but it's being handled differently now. No trying to fix it, no refunds, no care. I just purchased 2 listings, one which I haven't even created an ad for yet, and don't even plan to now because it's been such a terrible experience with the first listing. Take your money to one of the many other midterm rental/ travel nurse/sabbatical housing websites. I'm just going to forfeit the money and walk way. At this point I'd rather waste my money than try to go in circles after already so much wasted time trying to explain the tech issues I'm experiencing, to no avail.

• Review fromLilen M

  Date: 10/02/2024

  1 star
  I used this site two times back in 2020 and 2023 and paid for the service but not for automatic renewal of the subscription. Majority of the time I received maximum junk and spam emails and messages, therefore, I turned off my posting just after a month or two. If I would intended, then I would have updated my credit card information which was exprired. The interface of the webpage was totally changed and the radio button of auto renewal was activated, which I did not want at any cost. They automatically charged to my expired credit card on file. I explained the situation to the representative and asked to cancel but she denied to refund and worse part she also declined to escalate the case to the higher management. For which I had go back and forth to Credit card company and call, message their customer service. Therefore, I am very unsatisfied and would never recommend any one use this site for the service. I feel like they are a very low grade company try to take money form the customer, despite the customer did not want the service.

• Review fromIngrig S

  Date: 09/29/2024

  1 star
  I had sold my house which I use to rent through **** and Air BNB and also deactivated on Furnished Finder and I was recharged for the yearly fee. I had never actually rented anything through Furnished Finder, and I gladly paid the renewal fee for the first year with no success. Then even with my deactivation, they still decided to move forward with activating for the upcoming year, I spoke to a representative the same day, very appalled by the decision and they found no solution for me and had a " do not care attitude." I am not even going to use this yearly renewal- I do not understand why nor how this is a problem or how I am supposed to use a subscription for a year when the house has been long term rented.

• Review fromKristie K

  Date: 09/24/2024

  1 star
  They hide fine print in their system with an auto renew you have to manually turn off. I never received any bookings through their service and had no intention of renewing. I received a text message saying my account had expired and they wanted to get me back up and running. The very next day I was charged a renewal fee. When I asked to cancel and be refunded, they said it's in their contract terms that the account auto renews and they are unwilling to refund or cancel. This is a highly deceptive practice. I do not recommend doing business with companies who are intentionally deceptive.

• Review fromKerry C

  Date: 09/15/2024

  1 star
  I have had the exact same issues with Furnished Finder that all the other people have had. I deleted my listing, emailed them about wanting to cancel, etc. but they still charged my card. They purposely don't publish a phone number to cancel either just so they can continue to charge property owners with no desire to have their properties in the website. My house isn't even for rent and I am concerned about my safety to have my home on their website. Please beware and stay far away from this company. As a real estate broker I would use Zillow or Facebook Marketplace for free instead.

• Review fromBogie D

  Date: 09/15/2024

  1 star

  Bogie D

  Date: 09/15/2024

  Very nasty ... they charge you $150 with zero trial period .... who does that anymore nowadays , VERY PREDATORY

  Furnished Finder, LLC

  Date: 09/18/2024

  Dear *****
  Thank you for your feedback.
  We are a subscription-based platform, and while we dont offer trial periods, we provide users with a variety of tips, tools, and resources to help ensure a successful listing. This information, along with our pricing and refund policies, is clearly outlined in our terms and conditions, which we encourage all users to review prior to making a purchase.
  Please note that your listing is currently active and visible on our map. It has even already received leads. As you have accessed our services, a refund is not possible. We hope this clarifies the situation, and if you have any further questions, feel free to reach out.

• Review fromMarni L

  Date: 09/03/2024

  1 star

  Marni L

  Date: 09/03/2024

  Atrocious company! I first of all had Zero rentals in 3 years despite being one of the most popular listings (all 45 of them) on another platform, a super and plus host there for a decade. Still, I was a good paying customer and held hope annually. However, the app, too, had multiple issues- it wasn't clear for at least a year and half how the app even functioned, which I feel is misguided and misleading. When I no longer had one of my rentals and requested they refund me while the charge was still pending on my amex for the next full year of service I wouldn't need they Declined! How atrocious, unethical and this practice needs to be banned. It's like stealing out of our pockets- no ****** immoral charge. Will not renew ever- whether I get more rentals or not. Not worth it the first time!

  Furnished Finder, LLC

  Date: 09/06/2024

  Dear Marni,
  
  Thanks foryour Review.
  
  Our fees fall under our non-refundable policy. This policy is outlined in detail in our Terms & Conditions, which you can find on our website for your reference.
  
  *************************************************
  
  Also, we emailed you a couple of courtesy reminders before the renewal fee was processed. These reminders were sent on 7/28/2024 at 7:05:22 AM and also on 7/29/2024 at 7:04:29 AM
  
  If you'd like more specifics, you can check out section 3.2 and section 3.5, which covers Subscription Terms/Refunds/Autorenewal. Also, please be aware that as per section 3.2, our listings are configured for auto-renewal.
  
  We truly appreciate your understanding in this matter. If you have any further questions or need assistance, feel free to reach out.
  
  Have a great day!

• Review fromKay D

  Date: 09/03/2024

  1 star

  Kay D

  Date: 09/03/2024

  Scam of a business, your credit information is never deleted from their system even after a request. They make it hard to cancel. Rude customer service. They just want to take your money. Do not to business with Furnished Finder !! Bait and switch company.

  Furnished Finder, LLC

  Date: 09/06/2024

  Hello Jayla,
  
  I hope your day is going well.
  
  We see that you signed up for our automatic renewal annual subscription, which can be manually turned off or you can give us directions for us to do it for you. Once your renewal payment has been processed, we do not provide refunds. See more information here: **********************************************************************
  
  Additionally, consider that we sent you courtesy reminders before the renewal fee was processed. We have records of this emails sent. The subject is: "Important Information About Your Upcoming Renewal," and at the bottom of the message, we informed you, "Your listing is set to renew shortly." 
  These reminders were sent on 7/29/2024 at 7:05:38 AM and also on 7/30/2024 at 7:06:10 AM
  
  If you need further assistance, don't hesitate to contact us.
  
  
  Wishing you a great day!