Business ProfileforRiders Share

I recently rented a motorcycle through this company's app for what was supposed to be a smooth and hassle-free experience. However, what ensued was anything but that. I rented the bike for $150 for a 24-hour period, only to be hit with an additional charge of $225 for exceeding the mileage limit, which was not clearly disclosed upfront.Despite returning the bike on the same day and within the agreed-upon timeframe, I was shocked to receive such an exorbitant charge. The company's policy regarding mileage limitations is not only unreasonable but also deceptive, as it was buried deep within the fine print and not clearly communicated during the rental process.Furthermore, when I attempted to dispute the charge with their customer service team, I was met with nothing but resistance and hostility. Their refusal to acknowledge their own shortcomings and rectify the situation speaks volumes about their lack of integrity and commitment to customer satisfaction.In conclusion, I would strongly advise against using this company's services, as their policies are designed to exploit unsuspecting customers and their customer service leaves much to be desired. There are plenty of other reputable rental companies out there that prioritize transparency and fairness. Save yourself the frustration and avoid this company at all costs.