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Business Profile

Online Dating Services

Bumble

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Dating Services.

Reviews

This profile includes reviews for Bumble's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bumble has 2 locations, listed below.

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    • Bumble

      Austin, TX 78756-3706

    • Bumble

      1209 N. Orange Street Wilmington, DE 19801

    Customer Review Ratings

    1.04/5 stars

    Average of 83 Customer Reviews

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    Review Details

    • Review fromSarena C

      Date: 05/04/2025

      1 star
      Bumble allows users to send lewd and inappropriate remarks, and lets them un-match you when you call them out on the behavior. Then, when you file a report to their customer service with all the information with the harasser's basic identifying information and user activity (timestamped when unmatched) they say they can't find the account. This protects those who do the harassment, and users specifically women should not feel safe on this app. ***** on this company!
    • Review fromAshley M

      Date: 04/19/2025

      1 star
      Bumble allows men to harass you. You pay an outrageous amount for men to send you pictures. And then when you say no they claim bad behavior and get you blocked because you dont want to put up with them being gross. They do not investigate anyone who has been harassed. They take you at your word and band you from their app. How is a business allowed to run in this manner? When you complain they do nothing. Just say oh sorry. So as a woman, it is apparently ok to be harassed by strangers.
    • Review fromHolly B

      Date: 03/24/2025

      1 star
      Joined Bumble on 3/19 and my profile was blocked on 3/22. They have no customer service phone number so email was sent to their support group to understand what was going on. Received a canned response stating they didn't recognize my email address and I needed to confirm it along with my phone number. A second email was sent to them with this information and the same canned response was received. I paid $190 and only got 3 days of service! It is their policy not to send any refunds. I would never recommend this dating service to anybody!
    • Review fromCB B

      Date: 03/18/2025

      1 star
      I have canceled my subscription to Bumble. They charged me anyways for the next three months. I then try to get back on the app to cancel again and they informed me I am blocked because I violated values. They said I had several reports of inappropriate behavior. I did NO such thing. I haven't been on there for over a month. They are a scam, dishonest and they take your money.
    • Review fromStephanie B

      Date: 03/08/2025

      1 star
      They regularly ******* my ******* videos with their ads despite me repeatedly blocking them and reporting them.I literally cant get rid of them,very frustrating and annoying!
    • Review fromJohn C

      Date: 12/02/2024

      1 star
      Bumble is a scam. There's no other way to describe it.I have paid for a membership numerous times and never receive matches until after the subscription ends. I mean literally the minute a subscription ends I'm hit with 18 matches, when for years of having a subscription I've had 0. And in order to view the new matches it's asking me to pay again. Support email is automated and not checked by a human, which is extremely disrespectful to customers. ********************** needs to be dismantled and the executives investigated for fraud.
    • Review fromAshlei D

      Date: 11/20/2024

      1 star
      I feel deeply disrespected by Bumbles customer service. I wasted time in my life that i wont get back dealing with their highly incompetent employee who was supposed to be helping me access an old account. I had made the account probably around two years ago when I was 17 and told the truth about my age up front which got me banned. Flash forward two years later, Im 19, my phone number is attached to the old account and I want to use that number on this account instead. I try to log in to the old account and it still claims that Im underage. Im not sure why that is. Anyways, I contact customer service to resolve this issue and without asking me for any form of valid ID or anything of the sort, they inform me that my account will be banned as they have reason to suspect that I am underage. Its ridiculous to see that its already nearly impossible to find a way to contact them without tagging them in a post on ******* or ******** (which I dont use) or having the app already installed with a valid account and looking for ages to find the hidden link and email them, but whats even more ridiculous is how lousy and disrespectful their customer service is. I see now why so many people are leaving for Tinder and Hinge which I also use and have never had a problem with.
    • Review fromellen f

      Date: 10/26/2024

      1 star
      Have no reason to banned people, bad service, I have been sent them my picture ID, they have no replay on it and keep banned me for no reason.
    • Review fromLisa J

      Date: 10/14/2024

      1 star
      Terrible and misleading business practices. Along with the site being poorly developed with scarce number of serious users, they required second level payment cancellation after I cancelled my membership and removed my profile. I noticed over a year later that I was being charged $76.99 every three months. I saw one email that I thought was scam to get me to click on the site stating my subscription was being renewed especially since I cancelled my membership. After seeing it again, I carefully reviewed the email and began going layers into it, just to find out that after you cancel your membership, you have to go to another site to cancel the payment. Since I cancelled the same day I got the notice, I asked if I could get a refund for just the one payment, not all the others. They said no, they would love to but could not. This company produces a poor product and then uses a confusing and unethical payment process to keep the money coming to them even if you do not like, want or use their services.
    • Review fromKevin M

      Date: 09/04/2024

      1 star
      Terrible company like anything else owned by these dirtbags at ***********. They discriminate against straight men so much its crazy. I a protected veteran am not allowed to post pictures of myself when I was in the army because Im holding a gun. If you read bumbles policy I should be ok because Im in uniform. Nope my picture was taken down in less than 5 minutes. But I see girls holding a gun at a shooting range all the time. Bumble and *********** consider and treat all males as sub-human. If women can filter men by height why cant men filter women by body weight? Last I checked body weight is able to be controlled as height is not.

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