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Find a Location

Amazing.com, Inc has 1 locations, listed below.

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    Business ProfileforAmazing.com, Inc

    Online Education
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.65/5stars

    Average of 26 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/19/2019

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Amazing.com provides online education, services, support and software for entrepreneurs looking to build their own eCommerce businesses. Specializing in Amazon FBA, Shopify, Walmart, advertising and marketing, Amazing has taught over 35,000 students since 2013.

    Business Details

    Location of This Business
    9101 Burnet Rd Ste 107, Austin, TX 78758-5260
    BBB File Opened:
    7/22/2015
    Years in Business:
    11
    Business Started:
    1/30/2013
    Business Started Locally:
    3/1/2013
    Business Incorporated:
    5/18/2015
    Accredited Since:
    3/19/2019
    Type of Entity:
    Corporation
    Alternate Business Name
    • Amazing Selling Machine LLC
    Business Management
    • Mr. Michael McClary, CEO
    Contact Information

    Principal

    • Mr. Michael McClary, CEO

    Customer Contact

    • Ms. Sonja Rutledge, Customer Service Manager
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    In order to perform some of the tasks in the Amazing.com Amazon course, we were asked to be on a 3 months trial software and the only way to activate it is to add our credit card information. This software has multiple levels, but we were FORCE to a subscription plan that was NOT our choice so that in the event we forget to cancel we get charged for that particular amount.What I am upset about is that 1) when we signed up for the course, there is no mention about being forced on an additional software and 2) we couldn't pick what subscription and we were forced to be on the second level.I did not complete the course, and I forgot to cancel. I kindly requested refunds twice stating that for OVER 2 MONTHS I HAVE NOT USED THEIR SOFTWARE OR LOGGED INTO THEIR PLATFORM. I think this forced trial and forced to be on a certain plan I did not choose and having to pay for that is just not good business practice so I would like to make a case here.
    Read More

    Customer Reviews

    26 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Donald P

    2 stars

    01/22/2024

    In the process of gathering information, I spoke with *****************************. He hung up on me once wouldnt allow me to interrupt him kept on talking spurting out things I didnt need to know when the process of me asking him questions. When I try to interrupt him, he just hung up and he hasnt called me back, not too happy with the face of Amazing as presented by *****************************. This company seems to be worth a bit more research. Hopefully I can speak with someone else. ****** mentioned that they are very short staffed and will not answer the phone when one calls. my partner and I both have tried to call the phone number provided on the website and no one returns voicemail messages or answers the phone. This is very disappointing.

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