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Find a Location

Keller Williams Realty has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Keller Williams Realty

      1221 S Mo Pac Expy Ste 400 Austin, TX 78746-7650

    • Keller Williams Realty

      1801 S Mopac Expy # 100 Austin, TX 78746

    Business ProfileforKeller Williams Realty

    Real Estates
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Keller Williams Realty has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Keller Williams Realty

        1221 S Mo Pac Expy Ste 400 Austin, TX 78746-7650

      • Keller Williams Realty

        1801 S Mopac Expy # 100 Austin, TX 78746

      Location of This Business
      1221 S Mo Pac Expy Ste 400, Austin, TX 78746-7650
      BBB File Opened:
      11/1/2004
      Years in Business:
      41
      Business Started:
      1/1/1983
      Business Started Locally:
      1/1/1983
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Partnership
      Alternate Business Name
      • Keller Williams Realty, Inc.
      Business Management
      • Mo Anderson
      • Tina Berger
      Contact Information

      Customer Contact

      • Tina Berger
      Additional Contact Information

      Fax Numbers

      • (512) 448-4822
        Primary Fax
      • (512) 328-1433
        Other Fax

      Phone Numbers

      Customer Complaints

      16 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/15/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      We where referred to *********************** with Keller Williams from a friend to purchase a home. At first he was great and was on top of everything. We had some troubles with getting financing due to me going threw a divorce. When **** found out about the troubles he began to act like he didn't want to help us any more. when we would call him with questions he would act annoyed and sometimes would never respond. It seemed like he didn't think we where going to get funded for the home so he didn't want to put in the work. He even made comments like "we need to make sure you guys can get the loan before submitting the inspection report" and even told another realtor that " He is taking this with a grain of salt because he didn't think it would close". We confronted him on this and of course he lied and made excuses. He has done nothing threw this whole process but treat us like we where beneath him. He has not contacted us in 3 weeks and has no idea what's even going on with house and of course blames everyone else for not letting him know. Even with being included on every email that's been sent. We just want to be released by Keller Williams Due to ****'s unprofessional Comments and lack concern for us getting this done. Me and my girlfriend has done 90 percent of ****'s job. His broker and direct supervisor where both contacted with no resolution.
      Read More

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shirl

      1 star

      06/02/2024

      My mother went through Keller Williams to sell her home in ***** *** I believe a the company should set a comfortable space for parties to conduct business with ease. After all house buying/selling can be a lengthy/ anxiety provoking process. Not only was my mothers realtor *************************** very *****. She seemed to advocate for the buyer and seemed to rush the process. My mom felt very uneasy about the whole process we would not recommend these guys.

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