Reviews

This profile includes reviews for RVshare's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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RVshare has 4 locations, listed below.

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  RVshare

  609 Castle Ridge Rd Ste 202 Austin, TX 78746-5368

  
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  RVshare

  405 Rothrock Rd Ste 106 Copley, OH 44321-3146

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  RVshare

  PO Box 251 Bath, OH 44210-0251

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  RVshare

  537 N Cleveland Massillon Rd Akron, OH 44333-2457

Review Details

• Review fromCurt A

  Date: 04/16/2025

  1 star
  Beware of Hidden Fees and Poor Customer ServiceI attempted to rent an RV through RVshare, but after checkout I received an email informing me of several unexpected insurance feesnone of which were clearly disclosed upfront, and there was no way to opt out. I tried contacting customer service immediately, but no one answered. Days later, I finally spoke with someone who clearly had handled this type of complaint many times before. They walked me through the cancellation processbut still kept the service fee despite the misleading experience.Ive rented RVs, homes, and more over the years, and this was by far the strangest and least transparent experience Ive had. I ended up canceling and losing money, but I felt compelled to leave a review so others are aware. There are better, more honest local companies out theredo yourself a favor and avoid RVshare.

• Review fromDylan R

  Date: 02/20/2025

  1 star
  I was an owner and rented my RV out through RVShare. I had a booking where I gave explicit instructions to protect the rig's plumbing during freezing temperatures. They ignored all instructions which resulted in severe damage to my plumbing. This renter opted for RVShare's "waiver" in lieu of a security deposit, which provides up to $1500 in "coverage" for a nominal fee. I provided complete proof and documentation demonstrating clear causation, yet they denied the "claim," as if this were some big insurance claim. It wasn't. It was a matter of $500 which would have been covered by a security deposit, but they push guests to go this route and then completely s**** the owners over. Do not list your RV here. Outdoorsy is a wonderful alternative where I have not had any of these experiences.

• Review fromErica P

  Date: 10/04/2024

  1 star
  They dont actually offer insurance, please dont be fooled by renting and thinking that the insurance you are paying for actually covers the damage. IT DOESNT!

• Review fromChristina W

  Date: 09/22/2024

  1 star
  The customer service was horrible. My husband was stuck on the side of the interstate for over 5 hours with a blown out tire. He was told someone would be there to help within 2 hours, but after not receiving assistance and hours passing he ended up having to drop the camper he'd rented on the side of the interstate and drive to the nearest auto zone to get items to replace the tire himself. He was then told that we'd be responsible for repairing the damage caused by the blow out. The blown out tire was not his fault. The tires on the camper were in very poor condition when he picked up the camper from the owner. We will not be using this company again unless they take responsibility for these issues.

• Review fromMimi O

  Date: 09/19/2024

  1 star
  Terrible company. The owners decided to cancel our rental less than 3 weeks before our trip, which we had hundreds of dollars out on that were nonrefundable. They just get to walk and leave us hanging with no penalty to them and ruin our trip and cost us $$$. The company does nothing for renters. There are other more reputable companies to use and I will.

• Review fromWindy L

  Date: 09/11/2024

  2 stars
  This is the worst company ever. Do not trust these people.

• Review fromHolly S

  Date: 08/15/2024

  1 star
  Misled and lied to over the phone by customer service representative in a timely manner to get a cancellation resolved and a full refund. Was sent emails and on hold so long that we missed our cancellation policy update by only 2-minutes! Asked to speak to a supervisor explained to her everything that had Happened. She said to reach out to the owner regarding the refund if he gave his approval then there should not be a problem. Owner of course, just keep repeating needs to go through rideshare he has nothing to do with it. Customer service representative was very short, hateful, condescending, and more or less said nothing encouraging at all. They are very fast to take your money and deposit immediately however, it can take days to verify your driving record because they do not tell you you have to, upload documents from your local DMV but in the same sentence told me I had plenty of time to do so all of this over the phone while I was on the computer at the same time. Once again, very misleading would not recommend this company nor the owner contractors of the RVs as they will put their head in the sand obvious and not do anything about it. Will be going to small claims court, because I feel that the small fee incurred for that is nothing compared to the gross negligence of this company and their customer service, representatives and managers.

• Review fromChakalia D

  Date: 08/15/2024

  1 star
  DO NOT RENT FROM THIS PLACE!!!!!! Its basically a scam I was bamboozled and Im contacted bbb and they seem to have been paid off the let this type of stuff continue. I am way too angry to go into detai. Definitely do not book the rigazzi roaming retreat !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

• Review fromChristy L

  Date: 08/13/2024

  1 star
  This company overcharges & under-delivers. Rented an ** 7 mos before my trip. Here are the issues; I wasnt informed that they use separate fleet companies, the week before my trip I confirmed the ** only to be told it was a fleet company (** Life is Good), they had an entirely separate agreement and required a credit card form for incidentals, I then explained I already paid in full and there is a deposit hold with ** Share for incidentals, I was told I could not rent the ** unless I signed these documents and submitted them, then I was told the ** I was renting five days before I was on my way by plane had been in an accident and was no longer available, they said they would be replacing it with another **, we got there picked up our rental. I handed them the agreement. I had Red lined it and signed it, we got the ** to the location where we routinely go, and suddenly the electric power was not working with the ** it would come on and then cut out, we contacted the person as well as the owner and didnt hear back for three hours, the op person, then walk-through steps with us and finally told us to simply use the generator and he sent us an email stating that we were to do so, we later spoke with the owner and he surmised other things, of course, In the end, we were charged additional fees for generator usage, and Rv Share charged us additional monies to process that additional fee, overall this was an extreme expenditure, and a very bad experience overshadowing our family reunion that we had planned again seven months prior, I tried to contact the owner about the charges, and there was no response. I would highly recommend not doing business with either of these companies Rv Share nor ** life is good.

• Review fromCassy C

  Date: 08/08/2024

  1 star
  We were VERY mislead by the RVshare listing that we rented. The tires that were on the back of the *** were not only BALD - two of them completely blew (and I mean SHREDDED) 1 hour into our trip. We were left on the side of the highway (US 16 - which is a minimum MPH of 70 with tractor trailers blowing by every 2-3 minutes), from 10:45 p.m. until 5:45 the next morning. WE had to pay out of pocket, $1600 to have the two tires replaced that should have been replaced prior to our trip, and have not been reimbursed by either the owner or RV Share. Not only was our safety completely jeopardized, but we were not able to get ahold of the "24/7" roadside assistance that RV share claims to have. After calling the number on their website, 6 times, waiting on a hold tone line for 30 minutes EACH and every time, the call would end and hang up on us. THIS IS FALSE ADVERTISEMENT AND FRAUDULENT. They left PAYING customers in an extremely dangerous and potentially fatal situation, and they have STILL not made this right. Due to RVShare's SHEER and utter negligence in providing a safe vehicle, my husband and I were put in imminent danger. It is unacceptable that a company would rent out a vehicle in such a hazardous condition. Not only has RV Share not provided us with a reimbursement for the money and fees that we paid for out of pocket, they don't respond to emails, they provide you with a claims specialist that does not help either and says that they are surprised that someone from their team has not yet reached out, and then goes **** I would expect RVShare to conduct a thorough inspection of all their RVs to prevent this from happening to another customer. This experience has been severely traumatic and I will be sharing my experience on ALL available platforms.