![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforTraditions Health Care
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/04/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Traditions Hospice in ******* ***** was a care provider for my mother until the date of her death in June 2022. We asked that donations be made in memory of her, *******************, to Traditions Hospice *******. I have been notified by 2 of the people that mailed checks before the end of June. The checks have not cleared their banks, and our family has not received any notification of any memorials to Traditions Hospice. The persons making the donations have tried on numerous occasions to find out why their checks have not cleared the bank with no answers. I have now contacted the local office in ******* numerous times and am being told that the checks have gone to their corporate office but they are getting no answers as to what has happened with the donations. We were pleased with the nursing staff and the care they provided but have been very disappointed with handling of moneys that were given to benefit this corporation.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1862 Rock Prairie Rd Ste 201
College Station, TX 77845-6170
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.