Customer ReviewsforTriumph Business Capital

I don't appreciate receiving an ACH fee when everything was done correctly on my end. I submitted all paperwork prior to the cutoff time and received a greenlight on the credit check for the broker. If it's out of my control as far as when the broker's AP department gets back to Triumph, why would I be punished and charged an additional fee. It's an excuse to collect extra money. Why have a carrier go through all of these steps if you are still going to find a way to steal money from them. Not to mention having to do extra work or their job whenever an invoice is coming of age due to them only wanting to reach out to the brokers once or twice. I'm paying for factoring not to work as a collection agent for them.

Worst factoring company, they just take your money without letting you know, they never release your reserve even if you don't owe them anymore. even if you call they always say they don't know anything and the people that do never want to pick up the phone.

This is hands down the worst factoring company! They will hold you hostage. I have been trying to get out of contract with them for 2 years. The last they actually sent a docu sign to relieve me of Contract and then failed to go through with it . Customer Service is terrible. Soon as you try to get out of contract no one can help you . All they say is someone will be in touch . Nobody ever responds back after that. The employees do not have an idea of what is going on, the supervisors are a joke and never return calls. You will email and call for WEEKS on end with no response

I am currently demanding Triumph capital because they are bringing my business down. They do anything to hold your money hostage. I have two payments held by them. They then told me I owed 75$, demanded a new account since my old account was changed by ** due to rubber checks from another client. Since last two weeks, triumph refuses to process payment received by ******, getting *********** payment, and after I paid 75$ from suppose overage, even though I submit vouchers correctly, Now they say. credit card takes two days to clear but its a debit card already cleared. This company needs to be investigated by federal reserve and any entity dealing with money authority as well as deceiving ethical and business' practices. I need my funds to pay my truck overdue and insurance. They are a disgrace for truck companies. Iam owner and operator ***********************************, I need your immediate intervention. for any information that you might need please see my company in ********* ***
Iam an Army veteran trying to keep afloat.
****

Just don't do business with them. Reading the complaints, they are on a downhill curve. For me, at this point, I feel they are holding my money for their own use. Imagine the interest they are making by holding payments for 30 days that were supposed to be paid in 2 days. Plus the fact that I have 2 open support tickets and NO ONE will respond to either. I have been calling daily for 3 weeks, and have given up on getting my money. I will never do business with them again, nor will I do business with a brokerage who uses them to pay their customers. It's flat-out fraud for them to hold money as they do.

This is the worst factoring company ever. I sent an email for cancellation of their services on February 22, 2022, today if April 4, 2022, I have not received their approval for the cancellation. my last paperwork for factoring was on November 2021, I do not owed them anything they do not have any paperwork to factor for me the opposite they owe me my reserved account. What happened to this factoring co. It has gone downhill. Can not get anyone on the phone or email. Please run for the hills when someone tries to recommend this company.

Triumph Business Capital TX. I sent a termination letter back in November 2021 today is 21st March 2022 and have still not received it.. Triumph deleted me off my portal so I could not see which checks they received for my company. Cannot get them to send Letter Of Releases to my carriers I have no customer service rep anymore. Every single load I bill they tell me I'm factoring with Triumph. I am a small company and finding it hard to run a business with no checks coming in.. I called HQ they told me treasury would get back to me NO phone no for them.. I have factored with this company for many years not one person at Triumph tried to get me to stay with them.. This company has gone down hill in the past year..