Business ProfileforMcClain's RV SuperStores

STAY AWAY from the ******** location!!!Spend your money elsewhere, this place has the WORST customer service and their quality/craftsmanship in repair is suboptimal. I bought my RV 1/3/24. I was bullied by the financial guy, *****************. Who badgered me to take their GAP/EXT warranty policies, after I told him no, I already had those policies established with other companies. He said McClains policies were like ****** ****** and the policies I had were like ******** ***, the salesman received a photo text from me about a part that needed to be fixed on my sink. His response was I dont know how to get this to my service department I told them of most issues before I left the lot. A man came out and told me, dont worry, come back in 30 to 45 days and we will fix everything. he said I would get a call. I never received a call. I sent an email stating everything that needed to be fixed before arriving. They fixed a few things,but told me they werent fixed? The repairs are worse than the original issues. I was told I could contact another grand design warranty dealership and take my RV elsewhere. Below are the issues,Trim piece above the freezer had a few wrinkles in the veneer. I get it back with the new trim piece scraped and the trim next to it now has a notch cut in it that wasnt there before.They have known since 1/5/24 that I needed a new sink, for a s**** missing. They had my RV for a week and a half and it still didnt get it replaced. A riser on the stair was loose. Multiple staples placed sporadic and hanging out was the repair. They dropped something on the floor and dented the linoleum and scratched the toe kick with their carelessness during repairs.