Reviews

I am only giving a 1 star because it will not allow me to submit my review without one. After Hurricane Harvey i sustained a roof and window leak along with leaks around front and back door. There were also repairs to the back porch light and walls replaced at the front door. After the repairs were made I noticed a continued leak in the master bedroom wall. I called Henry- owner back out to take a look and he came with his foreman to assess and found that the interior wall in the master bedroom was wet so they assessed the area outside to find some flashing loose. They repaired that and said to wait to see if the wall dried and come back to reassess. After several days the wall was not dry. I called Henry-owner on his cell multiple times and left voicemails along with multiple text. I also called their office line and left multiple messages with the receptionist and on their voicemail. To these messages, I received no return calls. Most recently we began to make what we thought to be minor repairs to the same wall mentioned above. When the repairs started to be made, we found that the wall appeared to have holes along with rotten areas and black spots that appeared to be mold. The more that was torn out the more bad areas were found. There was also rotten parts to the floor. Upon closer inspection it was noticed that the roof above where the flashing was placed is now sagging. Pictures were taken and posted to social media, which warranted a response from Boudreaux's. Phone calls were made and it has been determined that Boudreaux's will not be making the repairs because they feel they were not there to fix the leak. They feel they were only there to replace the shingles and fix a window. I explained that the leak was there from the beginning which is why the roof needed to be repaired/replaced. I feel this damage could have been prevented had their workmanship been up to par from the beginning. I WILL NOT EVER USE THIS COMPANY NOR WILL I RECOMMEND THIS COMPANY.