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          Walker Air Conditioning & Heating Inc. has 1 locations, listed below.

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            Business ProfileWalker Air Conditioning & Heating Inc.

            Air Conditioning Contractors

            Contact Information

            12054 Forestgate Dr

            Dallas, TX 75243-5411

            Get Directions
            Visit Website
            (214) 388-0707

            Customer Reviews

            2.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers HVAC-SERVICE, MAINTENANCE CONTRACTS, REPAIRS FOR ALL BRANDS, TRANE EXTENDED WARRANTIES, SPECIALIZING IN TRANE INSTALLATIONS AND SERVICE

            Business Details

            Location of This Business
            12054 Forestgate Dr, Dallas, TX 75243-5411
            BBB File Opened:
            3/12/2001
            Years in Business:
            61
            Business Started:
            1/1/1963
            Business Started Locally:
            1/1/1963
            Business Incorporated:
            2/24/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mrs. Kathy Walden, Manager
            Contact Information

            Principal

            • Mrs. Kathy Walden, Manager

            Customer Contact

            • Mrs. Kathy Walden, Manager
            • Mr. Ricky Walker, Owner
            Additional Contact Information

            Fax Numbers

            • (214) 381-4000
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/20/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            We called ****** AC when our AC stopped working. Service man J. Marcus came to our home and told us that we would at least need to replace our compressor ($5,000) but that he recommended that we replace our entire AC because these parts going out cause a domino affect and the whole system would likely start having issues. He told us this would cost upwards of $10,000 and then charged us $85 for the service call. We got a second opinion from another company and it was quickly identified that the issue was the inverter board AND that our system is under warranty. The other company ordered the part we needed, fixed our AC, and only charged us labor. I have a 5 month old baby at home and of course we were concerned about not having AC in the Texas heat. I believe that J Marcus is either not qualified to be making service calls or that he was purposefully trying to take advantage of us. ****** AC will not return my calls or discuss the issue with me. I have called 3 times requesting to speak to a manager about a refund for $85.
            Read More
            Read 2 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ron R

            02/13/2023

            I reviewed Walker last September as my unit broke in June and was never repaired. It is now February 2023 almost 8 months and the unit has still not been repaired. I have been calling Carrier corporate, as well as *************** is out of ********* ***** trying to get my unit repaired. Just thought I would give everyone an update that it's been coming up to nine months and Walker has done nothing. They also installed a 3 ton unit on my building and did not put a vent pipe on it and not correctly install the gas line. It cost me $1000 to get that job corrected and Walker will not pay for any of it even though it was their shotty installation.
            Read 4 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

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            BBB Reports On

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