Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Titan Bank N.A. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTitan Bank N.A.

            Bank
            BBB accredited business

            Contact Information

            3100 Monticello Ave STE 400

            Dallas, TX 75205-3432

            Get Directions
            Visit Website
            Email this Business
            (888) 360-1300

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/9/2021

            Years in Business: 116

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The bank provides the service levels and features you need for today's business environment. Since 1907 we have provided our clients with outstanding service and powerful expertise. The bank serves customers nationwide.

            Products & Services

            The bank provides treasury banking for small and mid sized businesses. The bank also specializes in bank accounts for self directed IRAs and Solo 401Ks.

            Business Details

            Location of This Business
            3100 Monticello Ave STE 400, Dallas, TX 75205-3432
            Email this Business
            BBB File Opened:
            2/13/2019
            Years in Business:
            116
            Business Started:
            9/18/1907
            Business Started Locally:
            9/18/1907
            Business Incorporated:
            9/18/1907
            Accredited Since:
            8/9/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Jonathan Morris, CEO
            Contact Information

            Principal

            • Mr. Jonathan Morris, CEO

            Customer Contact

            • Mr. Jonathan Morris, CEO
            • Mr. Carl Esrey, President/Director
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a new bank or credit union

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/08/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I have a 401K and Business Account with ********************** Bank. They are to my business and I was asked to use this bank fro. a company that was helping me with my business roll over.Titan Bank is not attempting to meet my needs as a customer. I am simply attempting to cash checks via online banking and I am unable to so this. I have provided them the information for my DBA business and still the bank doesn't follow through.I have never experienced such poor customer service in my life. I ************* eft the bank 12 messages with no call backs. Have attempted to phone conference with ********************* EVP and he has not followed through in contacting me.All I want to be able to do is cash checks for my business.
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jeff A

            09/26/2023

            I had seen widely mixed reviews of this bank that was recommended by my self directed *** ********** Being a digital nomad and setting an account up for an *** trust pose special challenges with any bank. I tried to use **** of America, which is my personal bank, and wasted a month trying to set up a Trust account there. I spent another day trying the next four big banks before surrendering and trying Titan ****.I called the ****** office and got VM h*** and thought maybe the reviews about impossible service had merit. When I called ******************, not only did I immediately get a person that transferred me to the right person for my needs... that person worked with me well past 7pm on Friday to get the application done right. I am a ******* resident but I am in ****** right now and the Know your customer laws make them need detailed residence info. All above board, but we don't do addresses here and even with what would have been impossible in too many places, the account was open Monday and receiving incoming wire on Tuesday.two thumbs up and 6 stars.
            Read 1 More Customer Review

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.