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Find a Location

Don's Diamond Tile Company has 1 locations, listed below.

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    Business ProfileforDon's Diamond Tile Company

    Bathroom Remodel
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 2/1/1999

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    PO Box 181321, Dallas, TX 75218-8321
    BBB File Opened:
    7/20/1998
    Years in Business:
    38
    Business Started:
    1/1/1986
    Accredited Since:
    2/1/1999
    Contact Information

    Principal

    • Mr. Don Karl Moeller, President/Owner

    Customer Contact

    • Mr. Don Karl Moeller, President/Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dennis B.

    2 stars

    03/12/2023

    I contracted with ***'s Diamond Tile to prepare my bathtub for the installation of all new fixtures. They were punctual, polite and courteous in both the tile removal so the plumber could install the fixtures and the the tile re-install after the shower valve was installed. However, when the tile was re-installed, there were 4 rows of tile, the first upper row matched the grout line of the existing tiles on either side. After that, all the lines deviated down from the existing tile. And, the new tile did not match the level of the existing tile. The re-installed tile is raised out from the old, existing tile. I would not recommend them for repair work.

    Don's Diamond Tile Company Response

    03/14/2023

    Customer was informed that the size of tile he has on existing tub surround was no longer manufactured. Customer had tile that looked like it matched but size of tile was different than what was on the walls. He was informed that grout lines were not going to match and being a repair we cannot guarantee backer board to be level

    Customer Response

    03/21/2023

    I was not told by the installer that the grout lines would not match. In fact, when the installer looked at the tile I had they said it would not match. So, they went to Home Depot and purchased new tile to complete the installation. And i was not told the tiles they purchased would not fit properly, either by grout line or depth of the tile.

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