Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Bridge has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Bridge

      1818 Corsicana St. Dallas, TX 75201

    • The Bridge

      PO Box 710100 Dallas, TX 75371

    Business ProfileforThe Bridge

    Emergency Shelter
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    The Bridge has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Bridge

        1818 Corsicana St. Dallas, TX 75201

      • The Bridge

        PO Box 710100 Dallas, TX 75371

      Location of This Business
      1818 Corsicana St., Dallas, TX 75201
      BBB File Opened:
      4/12/2012
      Years in Business:
      16
      Business Started:
      5/1/2008
      Contact Information

      Principal

      • Jay Dunn, President/CEO

      Customer Contact

      • Jay Dunn, President/CEO
      • Ashley Reaka, Executive Secretary

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/22/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I have been recieving my mail from this place for two years. I came early this morning and was told to enter but I had to do a intake because I had a bar on my name. I went inside. There was a lot of people on camera. A female security guard first checked me in . She mumbled something under her breath, I think she called me a terrorist. Then walked past the other guard in the guard shack. I could not wait so. I explained to them that I needed only to get my mail. That I did not need a place to stay. She told me that I could. After the smoke break, The guards changed and told me that I could not come back inside. And that I could not get my mail. Outside, there is a sign that says mail pick up from 10am and again at 3pm. I was told that nI had to pick it up at 830. That what time i came to get my mail. They refused to give me my mail because they said that I was barred. It was my letter from Social security. I was embarrassed.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Christopher L.

      1 star

      02/06/2024

      The people at the bridge had us waiting outside starting 4:00am all the way to 8:00 and it was cold outside. Just to get to the front the line at 8:00am just to be turn around by the homes department to see a caseworker to get on a low-income list. It was literally still 8:00 in the morning when they closed the doors and stopped assisting the homeless people they have nowhere to go. Question why if their at work all day they want assist the homeless people all day. Im very disappointed ?? in the way this homeless shelter treat our homeless family and friends is not right things need to change. Please ?? help us??

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.