Business ProfileforAutoscope European Car Repair

Date of Transaction: Jun-26-2023 and Jul-08-2023 Amount of money paid: $2,724.50 Brake repair: Brake pads and rotor replacement Nature of Dispute:Went in for a regular oil change for my Maserati Levante($550). Was suggested a brake fluid flush for another $400. Did that. On the way out was told that Brake pads are at 3mm and would need replacement when the "check brake lights" come on. Coincidentally this happened the next day.Took the car back on Jul-6th. Was told that the brake pads are now at 2mm. Typically 1mm change in a week is not possible, but I was OK to proceed with the recommended Brake pads and rotor replacement.($1700). My car has total 22K miles on it. Here's where the problem starts....Right off the parking lot, vehicle started to make a horrible squealing noise every time I braked. Autoscope attributed this to "bedding" process and recommended that I give it a week to fix itself. Since then I went back several times over the next 2 months, and they couldn't fix the issue, ultimately claiming that this noise is typical of the high performance Brembo brakes used in Maserati; and ignoring the fact that it all started after a brake job. Seeing an impasse and no further cooperation from Autoscope mgmt. I spent $210 and took my car to the Maserati Dealership. They suspect a "contaminant" and recommend the brake assembly be taken apart and cleaned ($900).Autoscope has refused to take ownership of this issue or do anything further to resolve it.Here's something more I found during my investigations:1> Autoscope Invoices misrepresented labor and parts costs. They had a 60% markup on parts and upon askingf or explanation they accepted that they are putting high labor costs under parts. If I had known this earlier In would have taken it to dealership directly. Ironically they were only $100 costlier.2> Autoscope has also blocked -ve ****** reviews. Not sure how. They are curating reviews and duping citizens. The last -ve review was a year old