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Business ProfileforEvergreen Funeral Home
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 6449 University Hills Blvd, Dallas, TX 75241
- BBB File Opened:
- 6/16/2003
- Years in Business:
- 29
- Business Started:
- 4/1/1995
- Business Started Locally:
- 11/1/1996
- Date of New Ownership:
- 10/26/1996
- Alternate Business Name
- Evergreen Memorial Funeral Home Inc.
- Business Management
- Mr. Allen Gene Madison, Owner/Manager
- Contact Information
Principal
- Mr. Allen Gene Madison, Owner/Manager
Customer Contact
- Mr. Allen Gene Madison, Owner/Manager
- Mr. Edward Jones, Owner/Manager Partner
- Mr. Clifton Maxfield, President
- Additional Contact Information
Fax Numbers
- (214) 376-1523Primary Fax
Email Addresses
- Primary
- (214) 376-1523
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/19/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kathy H
09/16/2022
Starting with the receptionist, the staff gives wrong information and takes no responsibility for their screw-****
The only person who had compassionate energy was *************, but she was not our funeral director, *********************** was. ******** didn't communicate with anyone. She didn't answer e-mails at all and it was clear she didn't even read the emails.
I sent these lazy people all the files I wanted used in the program and they paid no attention to the instructions.
*************************, the person in charge of the obituary didn't put a poem I wanted dedicated my father on the obituary even though I sent the file. He said he was going to make one and send it to me, but you can't correct that mistake because we only have one day to lay my Dad to rest.
I have much more to say and I will be saying it to the news reporter that I have a meeting with tomorrow because no matter how long it takes, I will make sure they have consequences for s******* over people.
Update: Looks like *********************** checks email if she thinks the person is important enough because when I sent this review that got to the big bosses she responded immediately. Too late, though.
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