Business ProfileforCommunity Waste Disposal, LP

Over the past three weeks(every Tuesday) out trash has yet to be picked up, and each time we have to call in order for the trash ti he picked up. This most recent time was the main issue that caused this complaint- on 12/27/2023 we called CWD as our trash was not picked up but our neighbors cans had been emptied. The First **** we talked to apologized and said shes not sure why it didint get picked up but she would send someone back out, to which I told her the bulk trash and recycle bin was picked up it was just the regular trash that was missed. Today-12/29/2023 I called again as the trash was never picked up, and this time I had the unfortunate luck of talking to a lady named ******* who made it her point to tell me how it was my fault it wasnt picked up, how Im just incompetent, and unaware of who or what is at my house. This was all because I told her that when we called the 27th the work order was put out again, but never completed. Well ******** informed me that the ordered got cancelled at 5:05 pm due to- excessive boxes, too much trash in the can, and the can was too close to a car. I informed ******* that everything was picked up that morning except the main trash and that there hasnt been a car in the driveway since noon that same day. Well I guess that upset her as she started telling me how could I possibly not know whos at my house and that she is looking at the notes saying that I had a car there. I asked her to just review the call from earlier that day as everything but the mail bin was done and like the First **** said, she was unsure why just the main vin got missed. Sadly nothing got resolved with this company, and the poor quality of customer service really is a bad look for a company thats been around for 40 years.