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Business ProfileforLone Star Percussion
Additional business information
BBB has confirmed with the Texas Secretary of State that ZNK Partners, LLC has not yet been dissolved. In addition, BBB has not been able to confirm the filing of a bankruptcy by ZNK Partners, LLC.
Furthermore, signs on the Dallas-location doors claim that the showroom is "currently closed due to company restructuring" and their website is no longer active.
The business was not responsive to the consumer complaints nor any of BBB's inquiries and the investigation was closed on February 21, 2023.
Before placing an online order, check out a company online at BBB.org and consider these BBB Tips for shopping smart online: https://www.bbb.org/article/tips/14040-bbb-tip-smart-shopping-online In January 2023, BBB notified Lone Star Percussion of concerns in consumer complaints regarding the company's marketplace practices. Specifically, BBB identified a pattern of complaints where consumers alleged that:
* They ordered and paid for a product that has not been received
* Are unable to contact the company; phone is not answered or not in service
* Website is still advertising products and accepting orders
BBB requested the company's voluntary cooperation in eliminating the identified pattern in consumer complaints by providing a written response outlining the steps the company will implement to avoid future complaints of the same or similar nature.
As of February 21, 2023, Lone Star Percussion has failed to respond to BBB's Inquiries regarding the pattern of complaints.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 10611 Control Pl, Dallas, TX 75238-1334
- BBB File Opened:
- 2/23/1996
- Years in Business:
- 24
- Business Started:
- 7/1/2000
- Business Started Locally:
- 1/1/1978
- Alternate Business Name
- ZNK Partners, LLC
- Business Management
- Jeff Nelson, President
- Contact Information
Principal
- Jeff Nelson, President
Customer Contact
- Jeff Nelson, President
- Shawn Schietroma, Director
- Additional Contact Information
Fax Numbers
- (214) 340-0861Primary Fax
- (214) 340-0861
Customer Complaints
9 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/22/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
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