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Find a Location

Publishing Concepts, LP has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPublishing Concepts, LP

    Publishers Directory
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 33 Customer Reviews

    Customer Complaints

    55 complaints closed in last 3 years

    16 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/11/2019

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Publishing Concepts, LP has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      Dallas, TX 75225-7649
      BBB File Opened:
      5/23/1994
      Years in Business:
      42
      Business Started:
      5/24/1982
      Business Started Locally:
      5/24/1982
      Date of New Ownership:
      1/5/2000
      Accredited Since:
      11/11/2019
      Alternate Business Name
      • Alumni Directory
      • Directory Publication/Alumni Directory
      Business Management
      • Mr. Andrew Clancy, President/Director
      • Ms. Beth Fite, VP of Client Experience
      • Mr. Tom Lyons, COO
      Contact Information

      Principal

      • Mr. Andrew Clancy, President/Director

      Customer Contact

      • Mr. Andrew Clancy, President/Director
      • Ms. Beth Fite, VP of Client Experience
      • Mr. Tom Lyons, COO
      Additional Contact Information

      Fax Numbers

      • (972) 774-3284
        Primary Fax

      Phone Numbers

      Customer Complaints

      55 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/07/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I participated in the oral history project and was excited to be included. I received a draft copy of what was going to be written and it was full of errors and mistakes which I then submitted corrections for. I was horrified when I received the printed copy of the book that is literally filled with outright lies and false truths about my life and my story. Its like the person who was documenting cut out major pieces of the story and pieced together a puzzle of nonsense. They even spelled my mascot from my high school wrong 3 different ways, 3 different times as well as spelled my hometown wrong. These are errors I would not have made on my own, and I know for sure, because I have screenshots to show, that I updated these mistakes in the initial review of the book. I feel very taken advantage of and I feel that I was scammed out of my money for this book The other disappointing part is anybody that gets a copy of this book will be reading a story with my picture next to it that is not factual at all! I am embarrassed that this is what is being put out into the public when these are not my words, even though that is the whole purpose of the project! This story is not in my own words, but rather someone who filtered my words, and completely changed my history and my story. Some of the sentences are downright offensive and its made to seem that I said them. They make it look like Im taking credit for accomplishments I did not achieve. I look like a fool. They took my money (a high price!) wasted my time and then humiliated me in print. If anyone sees this - DO NOT PARTICIPATE IN THIS PROJECT!
      Read More

      Customer Reviews

      33 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Scott H

      3 stars

      06/16/2024

      I ordered a oral history project from PCI through the Scottish Rite NMJ almost a year ago.. I never got the book.. the only thing I ever received was a shirt, sweater, a cheap hat and a tote bag last week finally after almost a year Where is the oral project book?? This is wrong, if youre going to send a product out, send all the products out at the same time. Kind of makes me want my $500 back. I got bank statements and emails confirming I paid and had correspondence. Not a good way to treat an organization that does so much for humanity. How can we get this solved???

      Publishing Concepts, LP Response

      06/19/2024

      Thank you so much for connecting with our associate ******* via email. Confirming here as well that the Scottish Rite publication is scheduled for shipment in September. if we can assist you in any other way, we can be reached at ************** or via the email chain we have going. As a reminder to what we indicated in the email, if you wish to cancel your order, we offer a full money-back guarantee and are committed to providing excellent service.

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