Business ProfileforDallas Lease Returns

The temporary tag is expried.I spoke to my salesman about 3 weeks ago and was told it's taking more time now to get plates but they would arriving soon. The temporary plate expired on 5.21.24 and I called and emailed the salesman, he said he would get back to me and did not. I emailed him today and this was the response. " I called earlier and left you a voice message to let you know that our management staff and titles department are working to get us your plates asap. We should receive them soon and asked that I check back tomorrow. Thank you for your patience. He did not leave me a voice message. This was my response "I cant drive my car. This answer is evasive". I need an answer and dont thank me for my patience because that has exprired". I then went to the dealership and was told this was my problem not theirs and I would have to talk ****** to him if I wanted any help.. I walked outl.This is not the only complaint.After taking posession of the car, I noticed the front tires had been switched to the rear and the tread was worn on the inside of both tires. My son who drives the car told me it pulls to one side. I did notify the salesman and was told that there was not enough money in this deal to do anything about this. I told them I am going to report the inspection station that passed the inspection on this car because there is no way these tires would pass. I am trying to find out the inspection stations number to make a report.I think it's possible that this orginazation is playing games with the sales tax collected.

***** Hello I am sorry your plates took so long. I would like to clarify to set your mind at ease here. We submitted and paid your taxes on 4/30/2024 well before your tag expired. Unfortunately, the state took another month to get them to us. I am told ***** was able to provide you with the receipt via email on 5/24 and has called you today to arrange for us to meet you with your plates. Regarding the tires, we take photos of every tire with a tire gauge when we check the cars in. The vehicle did guage in the green for all four tires so we did not address the tires prior to sale. I am glad to forward you these photos and the state inspection that was done on the car. All that said, given the extra time it took for the plates we would love to try and help with an alignment and chip in for the tire in question if the car is pulling. Simply give us a call and we will coordinate that with you. Sorry again for the head ache here.