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Average of 397 Customer Reviews
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Review fromAnthony W
Date: 05/08/2025
1 starScammers, they make it such a long ordeal just to get your subscription canceled and i even had to get my bank involved to block their transactions and even now they still continue to call although i'm on the "Do Not Call" registryReview fromRobert D
Date: 05/06/2025
5 starsRobert D
Date: 05/06/2025
Was A Zero before I reached *********....My Experience w ********* was a Plus!!!Five Star...Tho Everything Breaks....You NEED TO FIND ONE THOUSANDS ADDITTIONAL JOHNATHANS TO REPRESENT EVERYTHING BREAKS
Everything Breaks
Date: 05/07/2025
Thank you so much for your kind words! We're thrilled to hear that your experience turned around and truly appreciate your recognition of our team member. We strive to provide outstanding support, and your feedback reminds us why that commitment matters. We'll be sure to pass your praise along to ******** and the team. Thanks again for choosing Everything Breaks!Review fromD. B.
Date: 05/01/2025
1 starD. B.
Date: 05/01/2025
Wish I could pick ZERO Stars - We are also an automotive repair facility that has used them. They were great through the approval process but not great through the payment process. I have been waiting since the 11/7/2024 for payment and each time I call they say it has not been selected for payout yet. Also they are sorry because they have been so busy and just have not been able to get caught up yet. DEFINITELY FEELS LIKE I AM GETTING SCAMMED. We no longer will be accepting this extended warranty for any services forward.Everything Breaks
Date: 05/05/2025
We truly regret the experience you've had and want to sincerely apologize for the delay in your payment. After a thorough internal review, we discovered that this issue was the result of a company-wide restructuring and a miscommunication during our recent office move. While this does not excuse the delay, it is the reality were working through, and we take full responsibility.
Unfortunately, the claim in question was mistakenly marked as paid by a customer service representative, which prevented it from being properly processed by our payments department. Weve since corrected this and our payments team will be reaching out directly today to ensure this is resolved.
We appreciate your patience and understand your frustration. Were working hard to improve our internal processes and communication so that this does not happen again. Thank you for previously working with us, and again, we are very sorry for the inconvenience caused.
Everything Breaks
Date: 05/05/2025
We are please to inform you that this payment has been made. We do apologize for any inconvenience. We look forward to working with you again in the future.Review fromRachel G
Date: 04/30/2025
1 starRachel G
Date: 04/30/2025
I am a dealership, and this is the worst Ext Warranty you could possibly get. We have been waiting for days for the payment. When I call in to speak with management I'm told they don't take call they only make them which is a lie because I have not received a requested call back as of yet. What BS. WE AS A DEALER WILL NOT ALLOW THIS EXT WARRANTY IN OUR SHOP AGAIN. and if i was a consumer looking for an Ext warranty, I would look else were.Everything Breaks
Date: 05/01/2025
We take all feedback seriously; however, we are unable to identify any record under the name or email associated with this review. No contract number, VIN, or repair order was provided, making it impossible to investigate the situation further.
Our company works with numerous reputable repair facilities nationwide, and we pride ourselves on timely communication and payment once all required documentation is received. Additionally, our management team does return calls and works directly with shops when needed, so the claim that calls are not returned is inconsistent with our procedures.
If this is a legitimate concern, we are confident it can be resolved promptly once proper details are submitted. As of now, we have no verifiable connection to the claim being made.
Review fromTerrence G
Date: 04/22/2025
5 starsTerrence G
Date: 04/22/2025
These guys are quick when it comes to making calls, getting approvals and payment ************* are easy to talk when it comes to explaining the customers issue I should get this warranty for my car toEverything Breaks
Date: 04/24/2025
Thank you so much for the kind words! We're thrilled to hear that your experience working with our team was smooth and efficient. We take pride in making the process easy for repair facilities and keeping communication clear. And hey wed be happy to have you covered too when you're ready to protect your own vehicle! Thanks again for the great review!Review fromRodney S
Date: 04/18/2025
1 starRodney S
Date: 04/18/2025
I would leave a 0 however it is not an option. I am a auto repair center that has an approved claim that this warranty has not paid. It has been since 09/04/2024. I have called multiple times to have a call center person tell me they cannot transfer me to a manager, they only do call backs. My response to that is they DO NOT. I have left my cell multiple times to collect payment. NOBODY responds.Everything Breaks
Date: 04/21/2025
We would be happy to assist with this matter, but unfortunately, there is no identifying information provided in your reviewsuch as a customer name, contract number, or claim authorization codethat would allow us to locate and investigate the claim in question.
We process claims promptly upon receipt of the required documentation and strive to support our repair facility partners with timely communication and payments. Please reply with the necessary details so we can look into this and resolve it as quickly as possible.
Review fromKYMBERLEI K
Date: 04/17/2025
1 starKYMBERLEI K
Date: 04/17/2025
Everything Breaks? More like everythings brokenespecially their customer service. This company makes ********* look like luxury concierge service. HOURS on hold just to get lied to, transferred around, and finally hung up on like theyre doing me a favor. The reps are rude, clueless, and clearly trained to stall and frustrate you into giving up. This is a full-blown scam operation. They will waste your time, steal your money, and leave you with nothing but regret. RUN.Everything Breaks
Date: 04/21/2025
Were sorry to hear about this experience and would like to assist in resolving any concerns. However, after thoroughly checking our records, we are unable to locate an account under the name ********* ****** or the email address provided (******************************).
Its important to us that all customer concerns are addressed promptly and fairly. If this review was submitted under a different name or if the policy was purchased by someone else on your behalf, please provide any additional detailssuch as a contract number or the name on the policyso we can investigate and assist accordingly.
Were here to help and look forward to resolving this once we receive the necessary information.
Review fromVonda D
Date: 04/11/2025
1 starVonda D
Date: 04/11/2025
Don't buy warranty it takes days to get approve, then another week for payment to be made to pick up your vehicle.Everything Breaks
Date: 04/14/2025
Thank you for bringing this to our attention.
After thoroughly reviewing our records, we were unable to locate an account under the name ***** ******** or the email address provided. Without a matching account, we are unable to investigate the matter further or provide assistance.
We are committed to providing fast and reliable service, and wed be happy to help resolve any outstanding issues.
Review fromJose D
Date: 04/03/2025
5 starsJose D
Date: 04/03/2025
I was nervous after reading the bad reviews, but I gave Everything Breaks a shot since I had their top plan. My car broke down on a trip, and they sent a tow truck in 45 minutes. The shop called them, and after finding out I needed a new transmission, they got it handled. I had my car back in 8 days and only paid $100. They saved me almost $3,500. So far, its been a great experience!Everything Breaks
Date: 04/04/2025
Hi ****,
Thank you so much for giving Everything Breaks a chance and for taking the time to share your experience! Were thrilled to hear that our team was able to get you back on the road quickly and help save you money during a stressful situation.
Your story is exactly why we do what we do to be there when our customers need us most. If you ever need anything in the future, were just a call away.
Wishing you many smooth and safe miles ahead! ????
Review fromJamie P
Date: 03/28/2025
1 starJamie P
Date: 03/28/2025
I was told I had only to paid 100 deductible and they lied I paid more than ************************************************** to explaining totally different of what they pay which makes more than 10p deductible for me to pay They want refund my monthly premium also. So watch outEverything Breaks
Date: 03/31/2025
Thank you for your feedback, and Im sorry to hear youre dissatisfied with your experience.
After reviewing your claim filed on 03/12/2024, wed like to provide some clarity. Your vehicle was towed in due to a no-start issue, and multiple issues were diagnosed, including:
- Internal failure of the starter (covered)
- Valve cover gasket leak (non-covered)
- Worn lower control arm bushings (non-covered)
- Rear axle seals leaking (non-covered)Our records show that your claim was approved and paid in full on 03/17/2025 for the eligible componentthe starteras outlined in your coverage. As per your contract, your responsibility was the $100 deductible toward that covered repair. Any additional costs were for non-covered repairs.
Additionally, we noticed that you requested to cancel your contract on 03/27/2025, shortly after we fulfilled our part by covering the eligible repair.
We value your feedback and are always here to clarify coverage details.
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