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          Cycle Center of Denton has 1 locations, listed below.

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            Business ProfileCycle Center of Denton

            Motorcycle Dealers

            Contact Information

            521 Acme St.

            Denton, TX 76205

            Get Directions
            Visit Website
            (940) 387-3885

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            521 Acme St., Denton, TX 76205
            BBB File Opened:
            10/12/1998
            Years in Business:
            25
            Business Started:
            12/7/1998
            Business Started Locally:
            12/7/1998
            Business Incorporated:
            1/1/1998
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Nortex Motorsports
            Business Management
            • Kenny Martin, President
            Contact Information

            Principal

            • Kenny Martin, President

            Customer Contact

            • Mr. Carlos Gonzalez, General Manager
            • Kenny Martin, President
            Additional Contact Information

            Fax Numbers

            • (940) 383-1012
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/21/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I ordered a kendon motorcycle trailer from them. When I picked it up a part was loose and they claimed to have fixed it. While driving home the ramp fell off due that piece being defective. They have promised to replace the ramp but have not received it, they keep saying it is on the way.
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Melissa H

            04/23/2022

            Free fix vs $3,000 fix? You be the judge. Quoted us a $3,000 repair bill on a $5,000 Polaris Sportsman we bought from them a couple of years ago. Needed a carb job, new starter, and a new battery, they said. Eventually found on our own that the reason it wouldn't start was a kinked gas line and a sluggish battery. Now it's running great. We've liked the idea of patronizing a family-owned business. However, working with a flat-out unethical business is off the table, for us. No more. Regret that I'm unable to give a zero-star rating. Also a couple of years ago, we bought a new Polaris RZR from them. Drove it 20 yards down a flat off-road trail near Valley View, and a wheel fell off the axle. No joke. Nice guys on the trail helped us load it back on the trailer to get it back to Cycle Center just before closing so they could fix their half-@ssed assembly job. Fortunately, no one was hurt. CC took no accountability for their screw-up. This first strike against them should have discouraged us from working with them again. Lesson learned. Finally.

            Cycle Center of Denton Response

            04/27/2022

            ******* ******'s machine was not in for repair. She brought the machine to us to get a value for us to purchase the machine from her. The machine was not running, the battery was dead, and we had to use a jump box to try to start the machine. The estimate of $2901.45 to get the machine up to sellable condition was quoted. This estimate included several more jobs for the machine that would be required to meet sellable standards. A " Make Run " quote was not given. I have been General Manager since 2005 and have not had a wheel just fall off a machine. I checked service history. The machine was sold 6/22/19 and we were contacted on 7/6/19 that the machine needed repair. The machine had a broken ball joint. The machine was repaired no charge to customer.
            Read 1 More Customer Review

            Local BBB

            BBB serving North Central Texas

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