Business ProfileforSYC Premier General Contractors LLC

SYC Premier construction was contracted for a complete kitchen remodel, flooring, and paint with the oversight and design provided by Urban Oak and per contract was to be made per this design. The quality of work and communication were severely lacking and every conversation with this company was met with gaslighting my spouse, excuses that were not pertinent to the problem, inaccurate measurements and failure to follow the design provided from Urban Oak. Original contract is way past the completion date with still a unfinished kitchen and improper design and cabinet faces. When presented with the problem they continued to ask for more money to fix avoidable mistakes and even once paid still had no window of completion or if it was possible. Counter tops were also improperly installed and rushed with haphazard planning and cuts. Workers would come on a last minute schedule despite communicating different times and were never informed on what work needed to be done and were managed improperly. The time and loss of having a fully functional kitchen per contract has let to emotional and financial stress as well. Communications for resolution was provided and denied to complete the kitchen to standard. SYC Construction also claims to be licenses and bonded, but when checked with ***** TDRL and with ******* county they are currently not licensed, insured, or bonded which leads to questionable fraud of services and mistrust upon false advertising. Contractor has taken multiple jobs with ours which are also at risk as well to having similar insurance and quality control issues. The overall quality of work is not what was advertised during initial contract and interactions and communication at this point is non-existent to work through a resolution to complete the kitchen. I request my initial resolution clause be honored to fix the damages to repair and complete the kitchen to the industry standard. Attached are claim of being insured and bonded as well as kitchen state.