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          Find a Location

          Household Furniture Company, LP has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Household Furniture Company, LP

              7601 N Loop Dr El Paso, TX 79915

              BBB Accredited Business

            • Household Furniture Company, LP

              1211 Henry Brennan Dr El Paso, TX 79936-6811

              BBB Accredited Business

            • Household Furniture Company, LP

              1700 N Zaragoza Rd Ste 135 El Paso, TX 79936-7965

              BBB Accredited Business

            • Household Furniture Company, LP

              7640 N Loop Dr El Paso, TX 79915-2905

              BBB Accredited Business

            • Household Furniture Company, LP

              6601 S Desert Blvd Ste 206 El Paso, TX 79932-8520

              BBB Accredited Business

            Business ProfileHousehold Furniture Company, LP

            Furniture Stores
            Multi Location Business
            BBB accredited business

            Contact Information

            7601 N Loop Dr

            El Paso, TX 79915

            Visit Website
            Email this Business
            (915) 591-9419

            Business hours

            12:00 PM - 5:00 PM
            Business Hours
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            10:00 AM - 8:00 PM
            12:00 PM - 5:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/15/2001

            Years in Business: 79

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Furtniture, appliance, and electronic retailer

            Business Details

            This is a multi-location business.

            Find a Location

            Household Furniture Company, LP has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Household Furniture Company, LP

                7601 N Loop Dr El Paso, TX 79915

                BBB Accredited Business

              • Household Furniture Company, LP

                1211 Henry Brennan Dr El Paso, TX 79936-6811

                BBB Accredited Business

              • Household Furniture Company, LP

                1700 N Zaragoza Rd Ste 135 El Paso, TX 79936-7965

                BBB Accredited Business

              • Household Furniture Company, LP

                7640 N Loop Dr El Paso, TX 79915-2905

                BBB Accredited Business

              • Household Furniture Company, LP

                6601 S Desert Blvd Ste 206 El Paso, TX 79932-8520

                BBB Accredited Business
              Location of This Business
              7601 N Loop Dr, El Paso, TX 79915
              Email this Business
              BBB File Opened:
              1/1/1945
              Years in Business:
              79
              Business Started:
              1/1/1945
              Business Started Locally:
              1/1/1945
              Accredited Since:
              9/15/2001
              Hours of Operation

              Primary

              M:
              10:00 AM - 8:00 PM
              T:
              10:00 AM - 8:00 PM
              W:
              10:00 AM - 8:00 PM
              Th:
              10:00 AM - 8:00 PM
              F:
              10:00 AM - 8:00 PM
              Sa:
              10:00 AM - 8:00 PM
              Su:
              12:00 PM - 5:00 PM
              Business Management
              • Mr. Michael Jaffee, President
              • Alex Jaffee, Vice President
              • Ms. Andrea Atkinson, HR
              Contact Information

              Principal

              • Mr. Michael Jaffee, President

              Customer Contact

              • Patricia Unzueta
              • Mike Jaffee, Owner
              Additional Contact Information

              Fax Numbers

              • (915) 591-8975
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/06/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              We purchased a bedroom suite on 4/19/2024. We had a deliver date of the following week. At that time the saleperson said the night stands should be received by the company at that time., if not we could pick up the following week. We did get Free delivery with the order but they were only going to come out once. We agreed at that time. Every week after it keeps getting extended when the expected date of the night stands are to come in. We do not wish to have a new bedroom suite without night stands. We do not believe they will ever arrive and we have paid for them. We just wish to have the items that were delivered picked up and refunded so that we can purchase another bed that is in stock and can all be delivered timely. I am not sure we trust this company to try again as it appears they just want the sale but do not supply the items purchased. We have spoke to another sales agent and manager but they state there is nothing they can do but have us wait. Thank you!
              Read More
              Read 6 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Patricia A

              12/26/2023

              Bad customer service!!! I have been calling to make payment but they kept on putting me on hold or transferring. I wait more than 10 minutes on hold. They dont even tell me who they are transferring me to. My account has been past due but I keep on making payments and having constant communication with them. I decided to call again to make a payment and again I got transferred to ***************************** and right away he was rude and kept on talking over me. He blamed me saying that I was the one hanging up and not calling which is not true. Instead of working with me with a payment arrangement he right away demanded current balance. When I tried to explain thats impossible he treated me with repo. This is the 1st time I have ever talked to him. But he said that he attempted several times which is lie. I have my call log to confirm. He expected me to answer the call but I was at work. But yet he cant answer mine. Btw I owe less than 600. Since the furniture belongs to my daughter I gave 200. Throughout our conversation he was so rude. Never again going to purchase furniture from them.

              Household Furniture Company, LP Response

              12/29/2023

              ********, We apologize if you were left on hold or if any of our staff was abrupt with you. That was not their intention. In the future if you have any other issues or concerns please call ****.
              Read 2 More Customer Reviews

              Local BBB

              BBB El Paso

              More Info on Local BBB

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