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MJ TradelinesThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 1 complaint closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:01/16/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On November 15, 2024, I purchased a tradeline from MJ Tradelines for a total cost of $395.00. The tradeline was for a $14,000.00 Discover account, and it was supposed to post to my credit file by November 28, 2024.Unfortunately, the tradeline never posted as promised. I contacted the company within the required two-week timeframe to address the issue. Their proposed solution was to provide me with another tradeline. I was given instructions to follow, similar to those I received during my initial purchase. I followed their directions precisely on both occasions, but the tradeline still failed to post.I have been in constant communication with MJ Tradelines throughout this process, but their responses have only led to disappointment. At this point, I strongly believe this company is operating as a scam.I am deeply concerned because, as part of the process, I provided them with copies of my Social Security card and drivers license. This means they now have access to my personal and sensitive information. I fear this information could be misused, and I am extremely worried about my safety and privacy.I am sharing this to warn others about my experience and to seek advice on how to protect myself moving forward. If anyone has faced a similar situation or has recommendations on how to address this, please let me know.This situation has been incredibly distressing, and I want to ensure no one else falls victim to this company.Customer Answer
Date: 12/23/2024
I sent payment via domestic wire transfer in the amount of $395.00 to MJ TRADELINES/Vuctor funding **Customer Answer
Date: 12/23/2024
This company is also lying stating that I used a CPN and thats why the process did not work! I have never used a CPN, this is my real information I have this company. I even supplied my drivers license and a copy of my social security cardBusiness Response
Date: 01/15/2025
This is ****** *********** not MJ Tradelines, she has the wrong company.Customer Answer
Date: 01/15/2025
I am rejecting this response because: I have not been Compensated or refunded the amount I was scammed out of $395! I have already attached receipts about this complaint to you alreadyCustomer Answer
Date: 01/20/2025
It is not the wrong company! This company is trying to operate under different names!!! I sent the money to ************************ I have attached the blank wire from the transaction! They sent me their bank wire information. I have the emails as well. Its owned by the same person! They are committing scams and getting away with it by say its another company!Customer Answer
Date: 01/20/2025
It is not the wrong company! This company is trying to operate under different names!!! I sent the money to ************************ I have attached the blank wire from the transaction! They sent me their bank wire information. I have the emails as well. Its owned by the same person! They are committing scams and getting away with it by say its another company!Business Response
Date: 01/23/2025
We sell tradelines. This client was informed tradelines with a asterisk next to them will not post to a CPN number. She used a CPN number and the tradeline didn't post as we stated it wouldn't. Here is the proof she was told before purchase.Customer Answer
Date: 01/23/2025
This company is being dishonest! I have never used a CPN. I provided them with my real information, including my legitimate Social Security Number (SSN), as I clearly told them. They are using false excuses to avoid refunding my money.
First, they responded to the BBB claiming it wasnt even their company but a different one. Now, all of a sudden, theyre accusing me of using a CPN! These inconsistent excuses dont add up and only highlight their fraudulent behavior.
I have spoken with several of their other clients through ******, and many have shared similar experiences. The company repeatedly accuses people of using **** to justify not issuing refunds, even when its untrue. I have undeniable proof that my information was authentic and not a CPN.
Initially, they claimed the issue was because I didnt complete a hard credit pull with a credit card company. When I provided proof of a hard pull through *************, they changed their story and accused me of using a CPN. This makes no senseI even have federal student loans, which cannot be obtained using a CPN.
This companys actions are fraudulent, and their shifting excuses further prove their lack of credibility. I demand they return my money immediately. Furthermore, this company has access to my personal information, and I want to make it clear that if my data is compromised in any way, they will face serious consequences.
I have already hired a lawyer to investigate this case, and I will take all necessary legal action to hold them accountable.Customer Answer
Date: 01/23/2025
I am rejecting this response because:
This company is being dishonest! I have never used a CPN. I provided them with my real information, including my legitimate Social Security Number (SSN), as I clearly told them. They are using false excuses to avoid refunding my money.
First, they responded to the BBB claiming it wasnt even their company but a different one. Now, all of a sudden, theyre accusing me of using a CPN! These inconsistent excuses dont add up and only highlight their fraudulent behavior.
I have spoken with several of their other clients through TikTok, and many have shared similar experiences. The company repeatedly accuses people of using **** to justify not issuing refunds, even when its untrue. I have undeniable proof that my information was authentic and not a CPN.
Initially, they claimed the issue was because I didnt complete a hard credit pull with a credit card company. When I provided proof of a hard pull through *************, they changed their story and accused me of using a CPN. This makes no senseI even have federal student loans, which cannot be obtained using a CPN.
This companys actions are fraudulent, and their shifting excuses further prove their lack of credibility. I demand they return my money immediately. Furthermore, this company has access to my personal information, and I want to make it clear that if my data is compromised in any way, they will face serious consequences.
I have already hired a lawyer to investigate this case, and I will take all necessary legal action to hold them accountable.Business Response
Date: 01/29/2025
She as well refused to run a hard inquiry (hard pull) which is a step for posting that reads we cannot refund or replace a tradeline if the hard pull is not conducted in our policy she agreed too. We still offered her a replacement which she also refused. Attached I have included a screenshot of her inquiries on her credit report which read 0 and I highlighted where this is stated in our policy she was provided.Customer Answer
Date: 01/29/2025
I did a hard pull with the different credit card companies *********** and ************! I have included screenshots as well. I also had the inquires removed from my credit profiles because I submitted a police report and *** report because this company is fraudulent! The police and state district attorney is investigating this company as well.Customer Answer
Date: 01/29/2025
I did a hard pull with the different credit card companies *********** and ************! I have included screenshots as well. I also had the inquires removed from my credit profiles because I submitted a police report and *** report because this company is fraudulent! The police and state district attorney is investigating this company as well.Customer Answer
Date: 01/29/2025
They asked me to run my credit multiple times which is not in their policy! This company is a scam period!!!! As you can see from the text they never intended on putting the tradeline on my credit! They are scammers! And they are being investigated. Either they handle this with now or face a huge lawsuit, which is currently underway.Customer Answer
Date: 01/29/2025
They asked me to run my credit multiple times which is not in their policy! This company is a scam period!!!! As you can see from the text they never intended on putting the tradeline on my credit! They are scammers! And they are being investigated. Either they handle this with now or face a huge lawsuit, which is currently underway.
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