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Find a Location

Precision Appliance Leasing LLC has 1 locations, listed below.

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    Business ProfileforPrecision Appliance Leasing LLC

    Appliance Rental
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/9/2018

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1920 Diplomat Dr, Farmers Branch, TX 75234-8913
    BBB File Opened:
    10/19/2017
    Years in Business:
    10
    Business Started:
    1/14/2014
    Business Started Locally:
    1/14/2014
    Business Incorporated:
    1/14/2014
    Accredited Since:
    4/9/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Teresa Kraemer, Managing Member
    • Ms. Jennifer Wilson, Office Manager
    Contact Information

    Principal

    • Ms. Jennifer Wilson, Office Manager

    Customer Contact

    • Ms. Teresa Kraemer, Managing Member
    • Mr. Paul Dougan, Managing Member
    • Mrs. Lisa Dillon, Managing Member
    • Ms. Jennifer Wilson, Office Manager
    • Mr. Thomas Dodd, Managing Member

    Customer Complaints

    3 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ale J

    1 star

    08/23/2024

    ****, this is an over do review.I originally did business with this company in 2020. No complaints, I moved, they picked up the washer and dryer and that was the end of it.2021, I move again and this is when the games start. I was scheduled to have them come out on one day. I took off of work, cancelled all plans only for them to not show.I eventually get the washer and dryer, I needed maintenance to the washer . It smelled horrible! Their customer service informed me, theyll replace the washer. I take off work again to wait for the delivery they sent someone over to repair the washer. This repair never worked and the washer continues to smell bad on and off to this day!On *****, I was debited $5 from my account. My normal bill is $48 ish. So I emailed ****** and let him know , I should only owe $43. He never responded to the emails I sent him back in May. I previously let him know I was willing to pay but the balance needed to be corrected. He never corrected the balance but instead continued to add late fees and trying to re run my card for the incorrect amount.They are threatening to sew me and take me to court for a set that Ive technically paid for in full if were really calculating how much Ive paid them. ( I do understand this is a rental service).Also being threatened with two felony chargers.****** Emailed me to apologize, of course he CC other managers in the email to cover himself.Of course I continue to receive threatening text messages, indicating chargers will be filed if the washer and dryer is returned. I TRIED TO RETURN THEM AND THATS STILL NOT ENOUGH.3rd update, ****** **** never responded to my request to have the items removed last month but I continue to get the threatening messages .4th update: they tried to arrange a pick up convenient for them, weeks later when I wasnt home nor did I say this will work for me. All while still being threatening me with chargers.

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