Mason Contractors
MCT Masonry Contractors LLCThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
04/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company has done masonry work for myself and others in my retirement community. The work that was done was insured and guaranteed by the company however as you can see by the photos of the work that was done was not quality. Myself and my neighbors and I feel that they provided poor work to take advantage of me because I am an older person. This company will not return my calls and I have sent the photos to him and they will not respond. I am not the only one there are others in my neighborhood that this company has done poor work and will not provide resolution or come to fix it. We have had another masonry company come out and they indicated the work they have done is poor and in addition used the incorrect materials. I believe that they know this and took advantage of use because we are seniors.Customer response
04/23/2024
Above pics are April 22 & 23 text sent from the Company owner. I havent responded due to the many name callings etc. that likely wouldnt end well. I will continue to ask for BBBs assistance in this situation.
As for the cheap comment/insult The prices were negotiated and agreed-upon between two parties. The neighbors probably paid more and theyre still having problems with their stuff.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.