ComplaintsforHarrison Engineering LLC

• Initial Complaint

  06/27/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Do not use. I needed them for a VA loan on a Manufactured. They were hired to inspect the foundation and attached deck ($850). The decision needed numerous fixes and required reinspection ($225). However after viewing the deck, we found out that it isn't actually attached (free standing). I canceled the reinspection and they won't refund my $225 and the guy hasn't even gone back out.They charged me for a job they never completed

  Business response

  06/27/2024

  We are an engineering firm that provides reports for lending. ******* ordered and paid for an engineering report for his customer. Our standard Foundation Certification is $450 and always addresses whether the additions (anything not made in the factory) negatively impede the foundation. Whether the bank requires additions to be assessed or not varies by the lender; so every job we have is different.
  
  According to our system, it appears ******* placed this order directly online and specifically asked us to also address three additions for structural integrity (the reason for the increased cost).  When we are asked to assess additions for structural integrity, we use the International Residential Code (IRC). There is no relevance as to whether the additions are attached to the home or not when this scope is added to the job. The engineering report was emailed to ******* on June 17th. On June 21st we received photo documentation of the remediations that were done to the additions. We noticed that they didn't add a graspable handrail as the engineer recommended. Instead of writing another non-compliant report, we communicated this to him. When we let him know, he responded "I'll let him (the contractor) know. Thank you for the heads up."  We continued to communicate with him ad resent information on the graspable handrail that the engineer had originally sent with his report. They made some more changes and he continued to email us pictures. On Jun 25th we received another picture and he said "I think we're ready for ya! Hopefully this is the only hiccup. Appreciate the advice"  He had seemed appreciative and we had not heard that he was unhappy or that the circumstances of the lender requiring the additions had changed. So we continued to follow up with ******* to get the necessary information needed for the Post Retrofit Review & Final Report and he was not responding so our job was on hold.  
  
  Our standard practice is to refund 95% (as per our Terms & Conditions) when reports aren't written. He did call yesterday and asked for a refund and was told No because I misunderstood the request when my employee brought it to me. He has been refunded and his job archived as not needed. It would've been nice if ******* would've came to us first. This would've been an easy misunderstanding to clear up.

• Initial Complaint

  02/27/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Inspector confirmed address was located in *********** ** and the Inspector listed *********** ** on certification. Company has refused to and adjust without a fee. Complexly unacceptable

  Business response

  03/19/2024

  I looked at the screenshot and I have no idea who she was emailing; that is not our company.

  This order was placed directly online, so any mistake that was made was made by them while placing the order. We also send them our Terms & Conditions when the order is placed which shows exactly how everything will appear on the report and ask them to review it for accuracy. Our Terms & Conditions "We expect all stakeholders to do their due diligence in reviewing this order for correctness to ensure accuracy and to avoid unnecessary and timely revisions." And, it also states in the same paragraph "the modification to your report/document will be subject to a $25 "revision fee"  When this happens, the engineer needs to completely recreate the report, not just change a character.

  We can not be held accountable for a mistake they made (and didn't catch) while placing the order.
  

• Initial Complaint

  02/22/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  On February 5th, 2024 I was charged for an order I never placed. I never signed for the order to happen. Yes I filled out the online application for service but never completed it due to not wanting the inspection done. When I found out I was charged anyway. I sent an email to the company saying the job was canceled. I even spoke with the inspector that they were sending out and told him it was canceled, but they proceeded anyway. I told them I canceled the job but they still refuse to refund my money. I have spoken with one of their customer service reps and she even said they don't have a signature from me signing off on this job. Only something written in the box which isn't from me. I have filed a dispute with my bank as a last resort because they refuse to cooperate. They even trespassed on my property without my permission to due a job I didn't want and even told them was canceled.

  Business response

  02/23/2024

  Hello,

  This complaint seems to be intended for ******************* from Harrison Engineering LLC. I have no affiliation with that company and only work with Premier Lending, Inc.
  

  Thank you

  Customer response

  02/23/2024

  The complaint is against the company that charged my credit card for services I never ordered, wanted and told them not to do. Name of the company that charged me is Harrison Engineering ***********************************************************. This is the name that appeared on my credit card bill.

  Customer response

  02/26/2024

  Harrison Engineering LLC

  ***********************************************************

  Business response

  03/19/2024

  ****** placed an order directly online for an ********************* Certification (which is a requirement of lending) for a home located at ************************************************************* on February 4, 2024.We would not have received the order in our system if he had not "submitted" it. Our system immediately emailed him our Terms & Conditions which clearly state "We are notified instantly after the order is placed online, and our field technician may take the liberty to begin work immediately depending on availability. If some work has been completed (example: the on-site investigation has been completed), but the ********************* Compliance Report has not been completed by the engineer, we will refund 50% of the total fee. Once the engineer starts work on the Foundation Compliance Report, no refunds will be granted."

  On February 5th at 8:37 am he emailed us back the form to proceed. On February 6th and 7th we reached our to ****** for scheduling with no response. On February 7th we received an email from ****** that stated "Do not complete this order was canceled. Spoke on the phone with a rep Tuesday he was not to complete if not done by Tuesday. I have already filed a dispute with my bank. This job was not to be done." When we received this we checked with our phone records to see if he had called and we had no calls from him. The next morning our field technician said that ****** reached out to him the day before (on the 7th) and gave him permission to proceed. We did the onsite inspection that same day and the engineer emailed him and his bank the report on February 7th at 12:27pm. We received an email from ****** on February 8th at 10:57 am stating "I only ordered this at the request of Rocket Mortgage while I was refinancing. I am no longer refinancing so I canceled this. I was unaware that you apparently already sent someone to my home to complete this since I didn't see anyone at my home Tuesday and there wasn't anything left at my house. I was told by a rep from rocket mortgage that a report was sent in an email but I never received a copy in my email until this morning which was sent over by ***** from rocket mortgage. I am sorry for the confusion. But this report was no longer needed and should have been canceled. I have already contacted my bank to dispute. Again if there was a miscommunication i apologize but the report shouldn't have been completed."  We responded to him "HI ******, I'm so sorry for the frustration that you are experiencing with your loan process, but we can't cancel a job after it has already been completed. According to **************, he reached out to you on Wednesday morning and was told to proceed, which he did. The engineer wrote the report the same afternoon. The report was sent to your lender and you at ************************ Again, sorry for your frustration, but we can't cancel something after the work has been done."  He responded once more with "Sorry for the confusion. I canceled the job before it was completed. The fact that it was completed after I canceled isn't my fault. I'm sorry he wasted his time but It was to be canceled. I am disputing it with my bank and will not pay. I should not be charged for a job that I didn't sign off on. Please make sure I am refunded. Thank you for your time. Also, I didn't speak with the technician at all yesterday. I spoke with him Tuesday on my lunch break. Again thank you for your time." And that was the last we heard from him.

  We can not work for free. Apparently he expected us to come to his property for free to gather the necessary information and then have the engineer review it for free to see if it was compliant before we charged him and wrote a report. Our Terms & Conditions state "The delivered Engineer's **************************** Certification Report will be in accordance with HUD's ******************** Guide for Manufactured Homes, dated 1996 (HUD Publication 7584 [also known as HUD-4930.3G]). Please note that we can not guarantee the results or outcome of any requested report." Just because his foundation was not compliant to the guidelines does not mean we did not provide a service. Once he received the service (report), he decided he didn't want to pay for it and businesses don't run that way.

   

   

   

  Customer response

  03/19/2024

  Complaint: 21327969
  
  I am rejecting this response because: The work was done after I personally spoke with their technician and explicitly told him the job was canceled do not complete. It wasn't suppose to be ordered in the first place. Their term of service requires a signature which I never signed. I have even spoken with their customer service rep on the phone which they record telling her I never signed off on the work to be completed. She even said they don't have my signature. Yes I filled out the billing information but did not complete the process because I did not refinance my home. They completed it after it was canceled, and even waited till I wasn't home to trespass on my property, even though my neighbor told them they shouldn't be on my property. They just used my information to complete a job they knew wasn't to be completed just to take the money and run. There is no terms of service without approval from the customer. Since I wasn't a customer and their is no signature or approval from me. Their terms of service are not legally binding. They just used my online information to charge my card. They have a recorded phone call, an email from me canceling before the job was done and they can even check their technicians cell phone to show that as proof they are not being honest and are purposely charging customers bank accounts for work that wasn't ordered and not wanted. They can keep their documents since I never ordered it and will not use it for any reason, I haven't read what it says and they can keep it. I reject their documents and refuse. They charged me for something I didn't order, I never signed their terms of service and they trespassed on my property without permission.
  
  Regards,
  
  ***********************

  Business response

  03/20/2024

  He placed the order online and put his credit card in. We did nothing in that process.Our Terms & Conditions were automatically emailed to him that states "We are notified instantly after the order is placed online, and our field technician may take the liberty to begin work immediately." 

   

  "The work was done after I personally spoke with their technician and explicitly told him the job was canceled do not complete."This is partially true.  He did say to cancel, but then he said to proceed. He called ************** directly (which is why we don't have a recording of the call; but I have requested the screenshot of the call from **************) saying he was ready to proceed. ************** specifically asked if he had permission to come and ****** said "yes, as long as I do not need to be there." So ****** was aware that the inspection was taking place.

   

  Yes I filled out the billing information but did not complete the process because I did not refinance my home. The home can not be refinanced without a compliant report. So, I'm sure that's why the refinance was not complete. Our engineers always include what needs to be done to bring the home into compliance with the lending guidelines so it was his choice not to do the improvements and proceed with the loan.
  

   

  "Their term of service requires a signature which I never signed."  This is not a true statement. As shown above, our Terms state that we begin immediately when an order is placed.

   

  "They completed it after it was canceled, and even waited till I wasn't home to trespass on my property, even though my neighbor told them they shouldn't be on my property." He did give our field tech permission to be on his property. The neighbor did come over and speak with ************** but never said he didn't have permission to be there. The neighbor was just being nosy, asking why he was there and our field tech obviously didn't tell the neighbor because the neighbor didn't have any authorization on our file.

   

  "They have a recorded phone call, an email from me canceling before the job was done and they can even check their technicians cell phone to show that as proof they are not being honest and are purposely charging customers bank accounts for work that wasn't ordered and not wanted." You can't cancel a service and say you don't want it after it is complete and you don't like the results. I've uploaded a time log of how this all happened. Please note the times that are automatically generated (and not changeable). You can clearly see that he tried to "cancel" again after he found out his foundation was not compliant.

   

   

   

   

  Customer response

  03/20/2024

  Complaint: 21327969
  
  I am rejecting this response because: I never placed the order. I didn't fill out all the required fields. When you fill out the information it asks for a signature, which I never signed to authorize the work to be done. I can only assume the technician ignored me when I told him not to come out, because if they don't do the job they can't charge people. I canceled the job before it was suppose to take place. They called multiple times to set up the appointment. I spoke with the technician and told him not to come. My neighbor wasn't being nosey she was doing what a good neighbor does and was trying to find out why someone who had no authority to be on my property was there. My refinance was canceled not because of a non compliance, it was canceled due to the interest rate and terms. I don't want them to work for free, but I didn't want any work from them at all. There terms of service does require a signature to proceed, if it didn't they wouldn't ask for one. Signatures are what make terms of service binding. Harrison Engineering can't provide one because one was never provided for the job to be completed. I'm sorry they ignored my wishes, but just because they need the business doesn't give them the right to perform work that isn't authorized.

  
  Regards,
  
  ***********************

• Initial Complaint

  05/25/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I paid $433.12 to Harrison Engineering LLC on 2/28/20 to come out to the property located on ***********************************************************************. We were purchasing the home and it was a requirement to get an engineers report to make sure the home was up to code for our *** home loan. It was reported to the lender that the home was up to code by Harrisons. Fast forward three years later, we are selling our home and its currently under contract. The buyers inspection reports that the home isnt up to code. Weve had 3 engineers in total come out to our home and they all say its nowhere near up to code. I reached out to Harrisons engineering at 2 different times today and spoke to ******** the first time and ****** the second time. It was ****** who told me that my home had 24 tiedowns which was code for my home and there have been no changes to code since 2009. I told her 3 other engineers have come out to my home and say that Harrisons engineering report is completely wrong. ****** then told me that it was not unusual for two engineers to not agree on what is required because it is based on each engineers professional opinion, not code. Ive never heard of such nonsense in my life. This company has allowed me, my husband and our children to live in the home the past 3 years when it was unsafe. Something else I found suspicious is when ****** told me they no longer have my report/pictures. How convenient! I let ****** know that I plan to talk to a lawyer about this case. I dont feel like anyone should have to pay the money to make this situation right except Harrisons engineering. They are the ones who wrote a false report to the *** on our home 3 years ago. Once I speak to a lawyer we plan to go after Harrisons for the money we paid for them to write our report, the cost to bring our home to code, lawyer and court fees, and compensation for living in an unsafe home for 3 years. Ive found reviews online that show Im not the only customer they have done this to.

  Business response

  05/31/2023

  It was not our responsibility to report that the home was up to any code. It was our responsibility to give our opinion on whether the foundation met the minimum requirements as outlined in the ************************ Guide for Manufactured Homes (*****). There was no code involved. The ***** is a exactly what it states, a guideline. The ***** is not a code, nor a specification, nor rule, nor law. She keeps stating "code", I think she's misunderstanding the differences. The terms and conditions of the order state, "The delivered Engineer's **************************** Certification Report will be in accordance with HUD's ******************** Guide for Manufactured Homes, dated **** (HUD Publication **** [also known as HUD-4930.3G])."
  
  We did not inspect the home, we inspected the foundation. Again, we didn't inspect the foundation to ensure it was up to code, it was to make sure it meets the intent of the definition of a permanent foundation as outlined in the *****. This is outlined in Chapter 1 of the *****, which states, "This handbook has been developed for use at all new...The practices recommended in the Handbook are not intended to be applied retroactively to existing sites...existing anchorages and footings shall meet the intent of the definition of permanent foundation stated herein." The site we were inspecting was an existing site, it was not new construction. therefore, our report was to ensure that the foundation met the intent of the definition of a permanent foundation.
  
  There was 24 tiedowns on the home and that, in our opinion, meets the definition of a permanent foundation. What she is saying is hearsay and the other three "engineers" may not be engineers at all, but may be home inspectors that have a completely different kind of scope of work that what we were inspecting. Regardless, during our inspection in 2020, there was enough ********* and the home was compliant. Since then, it is possible that components may have rusted or eroded, or whatever. The conditions may have changed. Our report was for a snapshot in time, and we do not guarantee that those conditions or components will be compliant or safe forever. An inspection needs to be performed for every loan to ensure that everything is current and still safe. This is the reason that she was not able to use the report from 2020.  These reports are required every lending transaction because its not "once compliant, always complaint."
  
  We have the report and pictures, however, they are no longer available on our server due to storage archival processes. We remove all records from our server that are older than two years old in order to save space due to the finite storage capabilities of our hard drives; they are archived and no longer available to our employees for every-day consumption. However, we do have them in an archived format.

  Customer response

  05/31/2023

  Complaint: 20100675
  
  I am rejecting this response because: Ive spoken to a lawyer and have been told I have a case and I plan to go after the company since things cant be resolved with the BBB. 
  
  Regards,
  
  *************************

  Business response

  06/01/2023

  Ok.

• Initial Complaint

  05/02/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I ordered an Engineering Inspection required by my ****************** on a property that I want to buy at ***************************************************************************. *********** recommended Harrison Engineering LLC since they have used them before. The order number is WASPOKA423002. Harrison Engineering LLC sent a person, who we all thought was an engineer to do the inspection. Come to find out, they just send someone who isn't an engineer to take pictures and then that person sent those pictures to the engineer in ********** ***** and he wrote the report. We had no idea he was doing this. The inspection needs to be done by an engineer. After finding out that this person that took the pictures wasn't an engineer *********** won't except the inspection and they will never use this company again as they didn't know that an engineer wasn't doing the inspection. I am out $850.00 now and have to get another inspection done by an engineer. I want my money back. It wasn't stated that an engineer wasn't doing the inspection. You can't do an engineering report on looking at pictures from half way across the country. What a crooked company. I can email you the copy of the inspection if you can provide me with an email. Thank you for your help.

  Business response

  05/02/2023

  We are an engineering firm that specializes in providing engineering reports for lending. HUD requires manufactured home foundations to meet the guidelines in order to be able to get a loan. The guidelines require SUBMISSION OF A CERTIFICATION FROM A LICENSED PROFESSIONAL ENGINEER WHO IS LICENSED/REGISTERED IN THE ***** WHERE THE MANUFACTURED HOME IS LOCATED, ATTESTING TO COMPLIANCE WITH THE CURRENT GUIDELINES. Nowhere in the guidelines does it state that the inspection needs to be conducted by the engineer. Our Terms & Conditions clearly state the professional engineer assigned to your job is the Engineer of Record (***) and it is the *** that will be providing their professional engineering opinion and stamping/sealing your engineering report. THE *** ASSIGNED TO YOUR JOB MAY HAVE VARIOUS PEOPE (FIELD TECHNICIANS, OFFICE ASSISTANTS, ETC.) WORKING UNDER THEIR DIRECT CONTROL AND/OR SUPERVISION IN ORDER TO ACHIEVE THE FINAL PRODUCT; THE *** IS, HOWEVER, THE FINAL AUTHORITY REGARDING ENGINEERING OPINIONS, TECHNICAL DECISIONS, AND/OR RECOMMENDATIONS AS IT RELATES TO YOUR SCOPE OF WORK. The engineering industry allows for delegation and we delegate the site inspection to technicians in order to be more efficient and keep the cost down for our customers. The cost would be exponentially higher if the engineer also performed the site inspection. The engineer creates a checklist of everything needed at the home and the technicians to go to the home, documents it and uploads the information to the engineer who makes the determination, writes the report, and seals it with their stamp. This is an accepted practice in the industry and every bank we've ever worked for has accepted our reports. This did not become an issue until they received a non-compliant report.

  Customer response

  05/02/2023

  Complaint: 20004655
  
  I am rejecting this response because: This is the first time I have seen this information.  Like I stated: I would not have hired this company had I known that they were not sending an engineer to do the inspection and *********** certainly would not have as well.  We were both very surprised to find out what they were doing.  Not sure where this information was posted, but I certainly did not see it anywhere and *********** did not either.  It was not provided to either one of **.  They are trying to pull the wool over our eyes. They are not honest and trying to deal with them is very unpleasant and unprofessional.  
  
  Regards,
  
  *******************************

  Business response

  05/02/2023

  Our Terms and Conditions were emailed to everyone on the job when the order was placed.

  Customer response

  05/02/2023

  Complaint: 20004655
  
  I am rejecting this response because: I looked and the terms were emailed after I paid for the inspection with the receipt.  It doesn't say that the engineer isn't going to be there. It says that whoever is there is going to be closely monitored.  How do you do that when you are 4 states away?  What if these ***, D*** and *****'s that they hire to take pictures miss taking a picture of something that is important because they have no idea because they aren't an engineer?
  
  Regards,
  
  *******************************

  Business response

  05/17/2023

  That might be the case if we just gave our field tech your address; but we don't. We give them a checklist of al the items the engineer needs documented in order to make a determination before we send them out. If they don't get all the information; we will send them back. Our engineers never write a report unless they have all the information to make a determination.

• Initial Complaint

  03/01/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unresolved

  More info

  I ordered an engineer certification on 2/15 $775 (paid an extra fee for a rush) , days went by, and I had no contact with anyone, finally after calling in over 5 times they said they were going to re-assign the case to a different engineer because they "couldn't get in contact" with the current one. Days later they finally set an inspection date and then the engineer did not show up to the scheduled inspection. No one called, they just didn't show up. I called again the following Monday and they re-scheduled a new inspection time/date. Yet again the engineer did not show up. **************** has not been helpful at all, communication has been horrible. I'm starting to wonder if this is a real company that is capable of doing their job or if it's a scam and they took $775 from **.

  Business response

  03/02/2023

  It is not typical for jobs to take this long; but sometimes it does. We've already credited the expedited fee when we realized we wouldn't be able to complete the job in the typical time frame of our expected services.  We had someone who said they were going to do the job and then just quit responding (which is not like him at all). We then found someone else and bad weather came in. We are currently waiting on the weather to be able to complete the onsite inspection.  We apologize for the delay, but we are doing everything we can do get this done.

  Customer response

  03/03/2023

  Complaint: 19512954
  
  I am rejecting this response because:
  
  I will resolve my complaint when the job gets completed. I still have my doubts. 
  
  Regards,
  
  *********************

• Initial Complaint

  08/15/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I work at Fairway Mortgage. Our team put in an order for an engineering report back on 5/13. The inspector that when out to the manufactured home to make sure that the building had tie-downs said there was no tie-down on the property. We hired a second inspector that showed we had a tie down on the building. Come to find out, the inspection for Harrison Engineering never went under the building to look because he was too big to fit below the building. He falsified the report. Now they are putting a collection on my credit report, but I never ordered this report, and it was falsified. I want the collection taken off and for them to leave us alone. The employee should be fired for falsifying a report, and they shouldn't be paid for something they didn't do.

  Business response

  08/17/2022

  On May 19th ******************************* from Fairway Mortgage called to place an order for an engineering report for a home that ************************* was puchasing located at *********************************************. This report is a lending requirement in order to close on his loan. They set this order up to paid at the close of the loan so ********************* would have no out of pocket expense. We allow customers to do this but we do require a credit card guarantee on file in the event the loan does not close or we are not paid for whatever reason. Fairway Mortgage chose to place *************************** card on file and she signed our Credit Card guarantee stating that she understood her card would be charged in the event the loan did not close even though the services were not provided to her.
  
  
  Our field tech performed the onsite inspection on May 26th. There was a lot of debris in the crawlspace but he could still document what was necessary for the engineer to make a determination. He had a lot of pictures that showed cross sections and down the sides of the home (which is typically where tie downs are installed.) He did not observe any tie downs and therefore on May 27th our engineer wrote them a non compliant report stating that the home needed anchorage and made recommendations of what kind of anchorage options would bring the home into compliance.
  
  
  On May 27th, *********************** emailed the engineer directly and asked Is it accurate that you were unable to get pictures because you were unable to access the crawl space? The listing agent is stating there are absolutely tie downs on this property. Please advise. Thanks! Our Engineer responded we do not base our assessments on previous/past inspections and reports or certifications from 3rd parties. We base our decisions on what we observe and our opinions are independent of other historical opinions. He then offered to send our field tech back out to verify the first results; which we did.
  
  
  On May 31st our field tech went back out to the site AT NO COST TO THE CUSTOMER to verify and see if his original findings were accurate. The owner of the home had removed some of the debris from the crawlspace which made access and documentation easier. Our field tech did send in more documentation of the crawlspace in which he did document a few tie downs, but not enough to be compliant as the engineer had recommended 16 tie downs per his calculations based on the size and location of the home.Therefore the engineer determined his report still stood and did not update his report.
  
  
  On Jun 1st, ****** once again emailed our engineer We have opted to have a different engineer conduct a full report. We are in dispute of the $578.75 fee you have charged since an inspection, in fact, did not even take place. With no inspection having taken place, the report you have provided is a false report.
  
  
  Please see attached photo documentation of the TWO INSPECTIONS we performed (and we have many more photos we can submit if necessary). Because we obviously did an inspection and wrote the report; they received the service they requested and paid for; therefore we did not credit her card.
  
  
  We continued to follow up with them and with title to see if the loan was closed and on June 14th,the title company responded to our email stating that the loan had been canceled. ********, we charged ******'s card as per our Terms &Conditions (that were emailed to them when the order was placed).
  
  
  On June 28th we received a notice from our credit card processing company that ****** did a chargeback on her card claiming we did not have authorizationto charge her card. I submitted the information, the Terms &Conditions, the report, and the credit card guarantee she signed stating that we did have authorization and we won the chargeback. She then escalated this to arbitration so we sent her a letter stating that we would be sending this account to collections.
  
  
  When we got this notice from Better Business Bureau, we called ********************* to ask why the loan was canceled and he said it was because there were too many things wrong that the seller didn't want to fix. We also asked if they ever obtained a compliant engineering report (that ****** & ***** claimed they had) and he said they hadn't to his knowledge.
  
  
  Because the lender chose to guarantee payment with their card and the buyer backed out of the purchase does not mean we did not provide the service and deserve to be paid for it.
  
  
  Please feel free to contact me if you have any other questions or concerns.

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