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Find a Location

1 Solar Solution, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business Profilefor1 Solar Solution, LLC

    Solar Energy Design

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers: Solar installation for Homes, Businesses and solar farms.

    Business Details

    Location of This Business
    6170 Research Rd UNT Building, Frisco, TX 75033-2878
    BBB File Opened:
    3/7/2016
    Years in Business:
    8
    Business Started:
    10/12/2015
    Business Started Locally:
    10/12/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • 1 Solar Solution LLC is a company that installs solar panels. This type of business operation requires an electrician's license from the Texas Department of Licensing and Regulation. The company has reported to the BBB that they use a separate company as a sub contractor to perform these electrical installations. The BBB has verified that the sub contractor does have a Texas Department of Licensing & Regulation license.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Business Management
    • Mr. Ali Samana, Managing Partner
    Contact Information

    Principal

    • Mr. Ali Samana, Managing Partner

    Customer Contact

    • Mr. Ali Samana, Managing Partner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I signed a contract with this company for a Solar System Install and they sent a Roofing company that told me my roof needed replacement. I paid and my insurance paid for the Roofing company to replace the roof which was not done correctly. Then this solar company came to install the solar system. From day one they significantly damaged my roof including crushing my brand new gutters with their ladders. One of their installers fell through the Ceiling in my Guest room. They completely destroyed the new roof by ripping roofing shingles and crushing the shingles and plywood. The solar installation was so bad that almost every panel was crooked and misaligned. They damaged my pool as they did not cover it and dropped nails that rusted in the salt water and stained the plaster. They even sent their own different roofer who was shocked and recommended the entire roof be replaced including the decking which was crushed in places. The owner ALI failed to keep in touch with me despite multiple reach outs and Failed to keep me updated for the repair. My roof had leaks. Many months went by and I finally had to retain a Lawyer. After some time my lawyer was able to get a settlement for the repair which was costly from the solar company's insurance company. I attempted Arbitration last Sept but the Solar company and their lawyer refused to arbitrate. Almost 1 year later they are seeking to fleece me by saying I owe them more money and now they wish to arbitrate. The contract I have doesn't even align with how much they are asking. Their contract has lots of errors. In addition, they did not even review the system with me how to use and they provided zero Warranty service or support. The arbitration will proceed but I'd like the world to know my experience with them as I continue to leave reviews online. This is the worst company I have ever hired and almost 1 year later I still have repairs that need to happen to bring my property back from their negligence.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Josh C

    5 stars

    03/20/2023

    Design 1 installed my system and serviced when needed. My bill has been cut in half. Thanks D1G

    Local BBB

    BBB serving North Central Texas

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