Business ProfileforPeterson's Home Furnishings LLC

I purchased a complete bedroom set in April of 2021. All items were on the floor and ready for delivery except for the Magnussen 10 drawer chest that had to be ordered. I was informed of delays due to Covid and told my chest should arrive in July. July came and went. I called the last week of July and was told it would be mid-August. That came and went, I called back. They then said it would be the first of October. This phone call actually got ugly and Mr. ******** made me feel like all of this was my fault as he berated me for questioning their word on the newest delivery date. No calls or information as of the second week in October, so I called again. The newest info given at that time by Mrs. ******** was that it was to be delivered by the manufacturer to the port in California the first week in Nov. It is the week of Thanksgiving now, I called again. Their newest story is that this item is back ordered until late Jan. of 2022. They said I could come pick out a "similar" chest off of their showroom (not even by the same manufacturer, so not a match to my current furniture) or wait until late January. They have not called ME one time during this entire ordeal to let me know what was going on, no calls about all the new delivery dates, nothing. I have had to do all of the follow up just to be told half truths at best. I just want a refund. I want to take my business elsewhere. I've been waiting since APRIL. I want a full refund for the purchase price plus tax which is: $1080.34. I want this MAILED to me as I don't think I should have to drive an hour both ways to receive what I'm owed. This is NOT my first purchase with this store, in fact, we purchased thousands of dollars of furniture when we built our new home in 2014. However, this experience has been a true nightmare. Also, as a side note, while they say they accept credit cards, I was told upon my purchase that I could only pay via check or cash for a purchase this large. How is this ok?