Business Profile
Airline Ticket Agency
Best Ticket FareReviews
7 Customer Reviews
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Review from David C
1 star03/11/2025
This is a scam; they showed prices on the web site for round trip 2 people from Pa to Tx for 458.00 Nothing was confirmed even after I added my credit card information. A few hours later I got a call from this company Best Ticket Fare confirming the tickets and they would email me tickets. After that conversation the explained that I was not allowed any luggage, no personal items, carry on or checked. After useless attempts trying to make sense of not being allowed to take any luggage, they tried to route me to a different airport and the price went up an additional 600.00. At this point my wife explained that the credit card company ( ***** ) sent us a fraud alert *** denied payment. I explained to best ticket Fare I wanted everything canceled, the argued and advised we would still be charged the initial 458.00 as there is no refunds. We contacted ***** and had the card cancelled all together. Thanks to ***** for bringing up red flags we went online and searched this company and found poor reviews and all the same issues. Not sure how this can happen, the website is misleading as it does not mention anywhere about not being able to bring any luggage at all.Review from Gregg P
1 star09/29/2024
Scam scam scam! Read all about it in reviews below, or find dozens of similar stories on ******. If you make a reservation with them, they will email you back a message saying you need to call them on the phone. Do that, and they will keep talking to you as long as it takes to extract more money from you. They will tell you they cannot cancel the reservation. Your only recourse is to hang up on them and cancel your credit card. When they're not on the phone with their victims, they are sending fake review to **********, which does not seem to have the ability to weed out these bogus reviews, as the BBB surely can. This is disappointing, as is the fact that ***** allows BestTicketFare to siphon off their customers.Review from John C
1 star08/05/2024
AVOID DOING BUSINESS WITH THIS COMPANY. They called back and gave me BS condition. I booked the domestic flights, two months ahead. And they said is the airline issue for not able to give me confirmation, so it's on standby for the departure but confirmed for the return. Judging from other reviews, these are their repeated tricks. To make sure I get my booking confirmed, I would have to pay this and that. Which would add up to be much more than others. And they loved to hear you want to cancel for no refund. I did not want to take the uncertainties since I refused to pay any more for ticket confirmation. Called my credit card company to make sure no charges yet and canceled the current card for a new card. Make sure they don't have my valid credit card to do harm. As many have reported, bait and switch. That is a SCAM!Review from Teresa F
1 star07/18/2024
Yes, everything that everyone else has made a complaint about is true. I didn't want to give the company any stars, but since I am forced to, they get one star. I made my reservations with this company only to find out approximately 24 hours later that significant restrictions come along with this fare. Someone by the name of Knox ****** from get this, ****** ****** ****** calls me to lay down the terms of this agreement. Who in the world travels without knowing before booking their ticket that no luggage or carry-on bags are allowed. You're not told this in advance of booking your flight. Now as bad as I felt, what about the people who this scam affects more negatively. It seems as if every day, people are waking up with the intention to scam or do damage to someone else. Why? Because their intent appears to be to prosper off of the hard work of others. Best (Worse) Ticket Fare in my opinion should be put out of business. Please file a complaint with the Federal Trade Commission as well y'all!!!! To be honest, I'm only able to cope with this wicked world because the Bible warns us in advance in 2 Timothy 3:1-5 that we're living in critical times hard to deal with and people will be lovers of themselves, lovers of money, etc. Hope everyone makes it to their destination safely.Review from Mary Anne O
1 star06/28/2024
This company is horrible. It is indeed a bait and switch. As said before, you agree to the reservation, THEN find out that ******'s carry on option is not available because this is a "promotional fare." Then, at the end of the day, they call me back to say that ****** says there are no more promotional fare seats, that I would be on standby, and the only option is to pay the $140 extra to put me on a regular economy seat. To move my flight to the next day would also cost substantially more. I kept asking for a supervisor and was told there are no supervisors available. Finally said he would cancel my whole ticket in the next 15 minutes as I move to cancel any credit card charges.Review from Melissa K
1 star05/27/2024
I rarely fly, but needed a flight from Jacksonville, FL to Raleigh, NC; family with medical problem, I'm a retired nurse. I found a great price on Best Ticket Fare, but they would not book it until I agreed to the restrictions; one of which was NO baggage! I could not check a bag or, even carry on a bag! Who does that!? You mean to tell me, I could fly to Raleigh for that price, as long a I took enough money to purchase the clothes I would need, while I was there for as long as I needed to be there! Lately, been hearing a lot of stories of older adults being scammed, taken advantage of, here's another one! **** *** ***** Do not even click on this site! It will cost you twice as much!!Review from Frank P
1 star05/24/2024
This is a bait and switch company. They called me within 24 hrs to see if I would upgrade. The next day they called again with an update. They could not guarantee my tickets but could upgrade me for an extra $250 and obtain the tickets. I refused. I called back a few days later and was informed that they had a confirmation to go but not return yet but they were working on it. I called the airline directly and they had no record of my reservation. Called best ticket again and this time I was told my reservation was cancelled. I could still purchase tickets if I upgraded. I refused to pay. Do not do business with this company.
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