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Business Profile

Government Auctions and Job Listing Services

Texas Hobby Auto Auction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Government Auctions and Job Listing Services.

Complaints

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Complaint Details

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  • Initial Complaint

    08/24/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I purchased a 2008 Mercedes as is on aug 13th 2022. The condition report states the vehicle starts and is drivable. Me doing business with ******* over the years i felt as though they were trustworthy and the reports were accurate. After paying for the vehicle i then proceeded to take it out the auction only to find out it didn't even start. Spoke with several employees none seem to care nor wanted to help and all had nasty attitudes over the phone!! In person it's a different situation!! So then i reached out to the general manager who always seem to be a honest and stand up guy. He told me he would reach out to the seller and see about getting me out the sale (never received a call back) then i did a little research and found that the selling company is owned by *** automotive as well. So im out of $2,975. Also reached out to cooperate office and was just transferred over and over . Just alot of bad business. I never got my money back they never offered to have their mechanic lool at the vehicle unless i pay $95

    Business response

    09/09/2022

    We resold this unit for King of Kars & took care of the $400 loss on sale out of goodwill. 

    thank you. 

    Customer response

    09/14/2022


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  



     

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BBB Rating & Accreditation

NR

This business is not BBB Accredited

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Contact Information

8215 Kopman Dr

Houston, TX 77061-5050

Visit Website
(713) 640-8343

Customer Complaints Summary

2 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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