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Business ProfileforTriSMART Solar LLC
Current Alerts For This Business
Since 2022, The BBB of Greater Houston & South Texas received numerous complaints and customer reviews for TriSmart Solar LLC exhibiting patterns of complaint. A review of the pattern in 2023 into 2024 was completed which revealed the following patterns:
Customer complaints and reviews alleged deceptive sales practices, poor customer service and delays in installing and repairing panels. One consumer reports the following: “…they completed the installation in October. So, they took from July to October to complete the installation. My payment for the Solar loan started in September though according to my contract the payment should have been started 60 days after complete installation…”
TriSmart Solar, LLC has responded to the complaints sent to them.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 600 Northpark Central Dr Ste 140, Houston, TX 77073-6445
- BBB File Opened:
- 1/19/2017
- Years in Business:
- 11
- Business Started:
- 1/30/2013
- Business Incorporated:
- 1/30/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- TriSMART
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- 8:00 AM - 5:00 PM
- Su:
- Closed
- Business Management
- Mr. Mark Bench, CEO
- Mr. Chris Murray, COO
- Contact Information
Principal
- Mr. Mark Bench, CEO
- Additional Contact Information
Phone Numbers
- (281) 622-4487Other Phone
Email Addresses
- Sales
- Technical Support
Website Addresses
- (281) 622-4487
Customer Complaints
54 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/06/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
114 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dan Z
08/03/2024
TriSMART Solar LLC Response
08/06/2024
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