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Business Profile

Window Coverings

Just Blinds, LP
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.49

Average of 87 Customer Reviews

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Review Details

  • Jeffrey M

    Date: 03/06/2025

    Jeffrey M

    Date: 03/06/2025

    Horrible delivery. They always claim it's tied up in customs because its coming from Mexico. They say you will receive it next week but next week never comes. Don't order from them they say easy ordering but you never seem to get it.

    Just Blinds, LP

    Date: 03/07/2025

    Hi Jeffrey, thank you for taking the time to submit your feedback and review. I am so sorry to hear that your order was delayed! I was able to locate your order and it does look like it completed the customs process yesterday evening and is currently estimated to arrive with FedEx tomorrow afternoon. If you do not receive it or if we can be of any further help, please give us a call at 1-800-959-9939.

  • Shawna B

    Date: 02/14/2025

    Shawna B

    Date: 02/14/2025

    We ordered motorized for $1500. They sent us the wrong color, they told us the replacement was in production but it never arrived. While waiting for the color replacement, one of the blinds stopped working. We were told THAT replacement was in production, but it never arrived. Since then they have stopped responding and we have have not been reimbursed or had any replacements. It has now been almost a year since we first placed the order. Steer clear of these scammers. Terrible customer service, and the products are even worse. Take your money elsewhere

    Just Blinds, LP

    Date: 02/19/2025

    Thank you so much for reaching out and letting us know about this. I apologize for the concerns with your order. We do want to help look into this for you to see how we can assist. Please reach out to us at [email protected] with your order number and email address and we can look into this for you. We look forward to hearing from you soon!

  • Barry L

    Date: 11/08/2024

    Barry L

    Date: 11/08/2024

    Excellent quality, delivered ahead of the original delivery date, great selection, easy website. Have used them before and will use them again. Definitely recommend them.

    Just Blinds, LP

    Date: 11/12/2024

    Thank you so much for the wonderful feedback! We are so happy to hear that you had such a good experience with us, and we hope to work with you again soon.

  • Charisse B

    Date: 10/22/2024

    Charisse B

    Date: 10/22/2024

    I really like my cellular shades. They are the perfect color for my room.

    Just Blinds, LP

    Date: 10/23/2024

    I love to hear that you are enjoying your new cellular shades. Thank you for taking the time to share your positive feedback!

  • Judith S

    Date: 10/21/2024

    Judith S

    Date: 10/21/2024

    We needed just one cellular shade, to replace a 12 year old damaged one. The one we selected, after comparing several free samples, is almost a perfect match, and we are very pleased with it. The problem was that it required 4 brackets instead of the 3 for the previous shade. We carefully installed the new brackets, but were not able to get the blind to clip into them. We, and eventually our handyman, tried several adjustments and installment methods, but none would allow all 4 brackets to clip in simultaneously. We ended up removing 2 brackets, and just using two. The blind seems perfectly well attached, but I wish there had been more specific attachment instructions, a warning about being 'exact' in bracket placement, and perhaps a suggestion that not all brackets were essential for wider shades.

    Just Blinds, LP

    Date: 10/23/2024

    Thank you for taking the time to share this feedback. I am sorry to hear that the installation was more difficult than expected. Please note that for wider shades, additional brackets are required to prevent sagging and telescoping of the shade. To keep the 3-year warranty intact, please be sure to install the shades according to the installation instructions provided. Here is a link to the installation instructions for your product: https://www.justblinds.com/help/installation/cellular-shades . If you need any assistance with installation, please reach out to a member of our Customer Service Team at 800-959-9939, option 3. We are happy to help.

  • Kevin K

    Date: 09/30/2024

    Kevin K

    Date: 09/30/2024

    Terrible experience. Had old cellular shades from them that I wanted to replace with roller blinds. Sent them the measurements of the cellular shades to and the salesperson created an order for the new roller blinds based off that. The new blinds came and they won't fit on my window. Called customer support and they said there was nothing they could do even though it was their error in the first place, so now I'm stuck with $400 of useless blinds. Don't give them your business

    Just Blinds, LP

    Date: 10/10/2024

    Thank you so much for reaching out to let us know about this. I apologize for the concern this has caused with your order. While we do not offer exchanges unless the order was purchased with our Deluxe Warranty addition on each item, I do want to help look into this for you to see how we can assist. Please reach out to us at [email protected] with your order number and email address and we can look into this for you right away. We look forward to hearing from you soon!

  • Douglas L

    Date: 07/13/2024

    Douglas L

    Date: 07/13/2024

    Warning, Do not order from this company. Ordered 3 blinds from this company, sent me the wrong size. Would not issue a refund or credit. Hung on me several times refused to resolve the problem. Stuck with blinds i can not use. They are worthless to me..

    Just Blinds, LP

    Date: 07/16/2024

    I am so sorry to hear that the shades did not arrive in the size that you expected. I can imagine that this is frustrating and I apologize. I see that we have offered to assist with this, but have not heard back. We are happy to help. Please give our Customer Service Team a call at 800-959-9939, option 3.

  • Marin H

    Date: 04/02/2024

    Marin H

    Date: 04/02/2024

    Shades were perfect, delivered right in time. Everything was great!

    Just Blinds, LP

    Date: 04/06/2024

    We love to hear this! Thank you for taking the time to share your positive experience.

  • M. C

    Date: 04/02/2024

    M. C

    Date: 04/02/2024

    Great product so far. Time.will tell on how they hold up. Installation was fairly easy, although the instructions could use some wording for clarity (manageable though). Shipping, once it left the drop, was iffy. My blinds (set of 3) were estimated for approximately 2 weeks in transit. The day they were due to be here, the shipping company edited for another 4 days out. Two days later, the estimated arrival time was removed and not filled back in. Overall shipping transit time was a little under a month. Appreciated that I could walk through a simple format for ordering what I needed, and I'm happy with the product so far.

    Just Blinds, LP

    Date: 04/06/2024

    Thank you for choosing us for your window covering needs. We hope that you love your products. I am sorry to hear that the shipping took longer than expected. I can imagine that this was frustrating and I apologize. I appreciate you taking the time to share your candid feedback. If we can help in any way, please let us know! -- Ava N

  • Dean H

    Date: 03/04/2024

    Dean H

    Date: 03/04/2024

    We have done business with this company for about 2 years with no problems until now! 1. Ordered the blind that my client wanted on a Thursday. 2. Got notification 4 days later that the blind that I built on their site could not be built with the hand lift option (even though the site allowed for that option) and that I needed to make it automated. 3. I called the number that they left and the operator informed me that it was going to cost an additional $235.00. 3. I already had our client sign a contract for us to supply and install this blind, leaving me to pay the amount extra. 4. Tried to reason 2 times to the company about how this debacle is not my fault but their fault, since the website allowed me to build the blind and even took my payment for the blind that I built. 5. They would not do ant discounts or try to make me (the customer) happy! NOPE, just pay the difference and have a nice day! In conclusion this company is no different than the other companies out there that have gotten to big, and really don't care a lick about customer service! Good thing that there are other companies out there who offer the same thing, which is window coverage broker! 1 and done for this company....too bad!

    Just Blinds, LP

    Date: 03/05/2024

    I am so sorry to hear that this has been your experience with us and that we have let you down. We value your business and I apologize. I would love to look into this further. Please email me your order number and name to [email protected]. I am happy to help. -- Ava N

Just Blinds, LP is BBB Accredited.

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