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Find a Location

Rimkus Consulting Group, Inc. has 1 locations, listed below.

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    Business ProfileforRimkus Consulting Group, Inc.

    Business Consultant

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1431 Greenway Dr., #900, Irving, TX 75038
    BBB File Opened:
    12/22/1998
    Years in Business:
    35
    Business Started:
    5/1/1989
    Contact Information

    Principal

    • Mr. Frank Culberson, President/CEO

    Customer Contact

    • Mr. Frank Culberson, President/CEO
    • Mr. Gary Markum, COO
    • Mr. Ralph Graham, Senior Vice President
    • Mr. Jerry Mercer, Senior Vice President
    • Mr. Richard Storm, District Manager
    Additional Contact Information

    Fax Numbers

    • (972) 518-0011
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    ATTN: ******************************, P.E. , ******************************, E.I.T. We are writing to formally file a complaint against Rimkus Engineering regarding the handling and assessment of structural damage to a single-family residential property located at ********, **, under our management. Despite the extensive structural damage caused by a large tree fall, a professional engineer (PE) from Rimkus Engineering concluded that structural repairs were not required to meet building code requirements. This conclusion starkly contradicts the assessments provided by multiple licensed structural engineers and an architect we engaged, who have determined that significant repairs are indeed required to ensure the property's safety and compliance with local building codes.Upon evaluating the existing conditions, our licensed professionals have identified the following necessary repairs to meet minimum code requirements:Provision of a ridge board to ensure the structural integrity of the roof.Increase in rafter depth to accommodate the existing spans, critical for the support and stability of the roof structure.Raising of the roof to provide the minimum required clearances, essential for both compliance and safety.Addition of kneewalls to support the raised roof, a structural necessity for the modified roof design.Decrease in roof pitch to maintain the existing building height, ensuring compliance without compromising the property's aesthetic and structural design.Various other code requirements omitted or misrepresented by your engineer and Associate Consultant The recommendations provided by our licensed professionals represent the minimum necessary modifications to meet local building code requirements. The refusal of Rimkus Engineering to acknowledge the necessity of these repairs not only disregards the professional and licensed assessments but also poses significant safety risks to the occupants and potential legal and financial ramifications due to non-compliance with local building codes.******** ********** Engineering Practice Act: In regards to ********** Engineering, as a Professional Engineer in ******** cannot offer or perform any ********** services. That requires a separate ********** Engineering license. Only an ******** licensed ********** Engineer can perform ********** services in ******** Lack of Consent: At no point did we give consent for our statements, notes, reports, or any other documents to be used in a manner that misrepresents our position or the facts of the case.Accuracy: We have found that some of our statements have been misrepresented or taken out of context, further questioning the validity of the assessment conducted by Rimkus Engineering.Failure to address these concerns promptly will compel us to take further action, including but not limited to seeking legal recourse for the potential endangerment of the property and its occupants.We expect a formal response from Rimkus Engineering acknowledging this complaint and outlining the steps you will take to rectify this situation. Our primary goal is to ensure the safety and compliance of the property, and we are prepared to collaborate with Rimkus Engineering to achieve this objective. However, our commitment to the safety and well-being of our community and their properties is paramount, and we will not hesitate to escalate this matter should it become necessary.

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