Business Profile

Purses

Louis Vuitton USA Inc

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Louis Vuitton USA Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

419 total complaints in the last 3 years.
146 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:04/23/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a Louis Vuitton bag in ***** on 08/13/22 I spend ******* Euros I took care of the bag so much because was the first expensive bag that I bought.I didnt use the bag every day only on occasions. The canvas is damaged on the corners of the bag.I called the company to ask for repair or replace the bag since I always thought that the material of these bags last forever.The representative of the company had no empathy for a working person like me that spent week of their pay check to buy their bags.I am so upset and disappointed from the company.I explained to the representative that I took care of the bag like a baby I even named the bag and he didnt care he said we can not repair the bag we can not do anything for you.I spend my hard working money to make a dream come true having a Louis Vuitton bag and this company doesnt care.I have been in *** over 26 years and I have never have been treated like this by any company.
Business Response
Date: 04/24/2025
Dear BBB,
Thank you for your correspondence.
After formal review, the client was notified that Louis Vuitton is unable to further assist with this matter:
Louis Vuitton products are made to the highest specifications and should be given care and attention, to provide you with many years of pleasure. As every client will use and care for their product differently, Louis Vuitton does not provide an expressed warranty. While we do not provide a specific warranty or "lifetime guarantee" for our products, repair services may be offered based on the specific assessment of your item. We cannot guarantee against issues relating to the progression of wear, accidental damage, or usage of the item however can offer at-cost repairs whenever possible as advised by through assessment of your piece.

All Louis Vuitton repair services are performed at the highest standard and should result in the item being in a condition same as when it was first crafted. Due to the nature of the damage to your piece, regrettably, there will not be a repair service that we can offer that will allow a repair to be possible.
We apologize for any disappointment this may cause.
Best Regards,
Client Services
Customer Answer
Date: 04/24/2025
I am rejecting this response because: feel Like I'm being victimized by LV online customer due to poor service and lack of resolution Louis Vuitton is a luxury brand and the handbags cost in the thousands, if your bags are only going to last 2-3 yrs you should advise customers so that we are aware. This is a defect in the material, its not normal wear, Ive seen LV handbags that are much older than mine without the peeling that happened to my handbag, My handbag has been cared for, it should not have any peeling but for a defect in the material or manufacturing of the handbag.I want this complain to go the corporate office, the LV customer service is the worst they discriminate people . My bag looks brand new except the pilling in the corner , they cant get along by just saying that I didnt take care of the bag.
Business Response
Date: 04/25/2025
Dear BBB,
Thank you for your correspondence.
After formal review, the client was notified that Louis Vuitton is unable to further assist with this matter:
Louis Vuitton products are made to the highest specifications and should be given care and attention, to provide you with many years of pleasure. As every client will use and care for their product differently, Louis Vuitton does not provide an expressed warranty. While we do not provide a specific warranty or "lifetime guarantee" for our products, repair services may be offered based on the specific assessment of your item. We cannot guarantee against issues relating to the progression of wear, accidental damage, or usage of the item however can offer at-cost repairs whenever possible as advised by through assessment of your piece.

All Louis Vuitton repair services are performed at the highest standard and should result in the item being in a condition same as when it was first crafted. Due to the nature of the damage to your piece, regrettably, there will not be a repair service that we can offer that will allow a repair to be possible.
We apologize for any disappointment this may cause.
Best Regards,
Client Services
Customer Answer
Date: 04/25/2025
I am rejecting this response
Because is not fair how I was *********** know what LV I took the bag to a fine shoe repair store and they fixed . You lost trust and many clients
Initial Complaint
Date:04/21/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received a gift card as a gift on ******* for my birthday. I checked the balance it had $350. I went in to the store on 4/19 and I worked with the sales representative *******. I was purchasing a phone case and she scratched off the space in the back that showed the numbers needed to procces the card. She ran the transaction for $350 the screen said approved which we both witnessed and she was waiting on the screen to show the balance of what I needed to lay for my purchase minus the gift card deduction and it went back to the home screen instead of showing a balance. ******* then tried to do the transaction again and the card said declined and I explained Im sure itll say declined now because it originally said approved which means the funds were already deducted when you swiped the card the first time. She continued to try again a few times and got the same message. The Manager ***** was called over and she tried the transaction a few more times and the screen went from saying declined to invalid maybe because the card had been swiped several times. ***** assured me she would reach out to Louis Vuitton at the corporate level to get this resolved. I received a call this morning from the sales representative saying corporate said although the original swipe said approved the card was never valid it wasnt issued which is not true. $350 is a lot of money to take a loss on when *** spent thousands with the brand over the years
Business Response
Date: 04/22/2025
Dear BBB,
Thank you for your correspondence.
After formal review, the client was able to visit the store yesterday and used the gift card.
Please close this case out.
Best Regards,
Client Services
Customer Answer
Date: 04/23/2025
I have reviewed the business response and accept this resolution. Although I still do not like how the situation was handled.
Initial Complaint
Date:04/17/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
An order was erroneously placed on 15-APR-2025.I called client services and spoke to ****** to cancel the order.****** said that he would file the cancelation request and call me back, so I could place a replacement order. I asked ****** twice if he was confident that the order would be canceled without issue and he confirmed both times. Had I not be assured twice that the order would be canceled without issue, I was going to contact my credit card to deny the charge, so the order would not go through.****** did not call me back. I called client services again about ninety minutes later. I spoke to a lady who advised that the cancelation request was in process and I would receive an email in the ********** the morning, I had not received any notification, so I called client services again. I was originally told by that client advisor that she would have to place me on hold to cancel the order because it was now urgent. After the hold, she said the order was not cancelable. I advised that I was told otherwise twice by ****** the night before and was transferred to a supervisor who also could not help me. I tried contacting my credit card, but they said it was too late to reverse the ********* the time of this writing, the order remains in "pending order validation" status.I fully understand that the item was not returnable.While whether the order was ever cancelable is somewhat fuzzy, given three client advisors believed that they could cancel it, the order would have been obviously been canceled if payment was rejected if I contacted my bank straight away. Instead I relied on ******** double-confirmation that the order was cancelable, which is why I did not go that route.
Business Response
Date: 04/22/2025
Dear BBB,
Thank you for your correspondence.
After formal review, this case has been completely resolved.
The order was cancelled and refunded.
Best Regards,
Client Services
Customer Answer
Date: 04/23/2025
I have reviewed the business response and accept this resolution.
Initial Complaint
Date:04/16/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I sent in my Louis Vuitton Pochette Metis to have some repairs. Not even a year old and it was falling apart. I had the clasp repaired because it was severely tarnished. I recieved my purse back and for months the clasp they replaced kept coming undone AND it also tarnished worse than the old one. I got it back in October of 2024. Not even 6m ago. My old clasp did not come undone just from walking with my purse on. I sent it in for them to inspect and they are denying the new clasp is defective and refusing to replace it unless I pay ANOTHER $195.
Business Response
Date: 04/17/2025
Dear BBB,
We are in receipt of your letter and please to respond in writing.
Louis Vuitton has concluded this to be part of normal usage and wear of the item over time.
Louis Vuitton does not provide a leather goods warranty or 'lifetime guarantee' for our products.
Issues relating to a progression of wear, accidental damage, or usage of the item are not covered under this guarantee.
Based on the assessment, the wear of the product is related to age and progression of use and it not a quality concern.
Client is able to proceed with a repair for the quoted amount or decline repair options.
Should the client wish to move forward please connect with the store assist with the potential repair.
Best Regards,
****** *. Client Services
Initial Complaint
Date:04/10/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Im submitting this complaint through the Better Business Bureau regarding an issue I experienced with a Louis Vuitton product I purchased back in 2017.Shortly after purchasing a bottle of Les Sables Roses from a Louis Vuitton location inside *************, I discovered that the spray nozzle was faulty. By the time I returned home, I realized that nearly half the bottle had leaked into my travel bag. Unfortunately, I had to fly overseas shortly after this happened due to an unexpected family emergency, and I remained abroad for nearly a year.Upon returning to the ***** the COVID-19 pandemic had taken full effect, and store closures and travel restrictions made it even more difficult to follow up on the matter. Life moved fast and I never found the right moment to address it properlyuntil recently, when I reached out to ************* and was told that too much time had passed for them to do anything.I fully acknowledge that this request falls well outside the standard return or warranty window, but I also feel its important to share that I never got to fully enjoy or use the product due to a clear defect. I spent a significant amount of money on that fragrance, and to be told too bad now just doesnt sit rightespecially considering the **************** respectfully requesting that Louis Vuitton consider replacing the bottle of Les Sables Roses as a gesture of goodwill. I have always admired your brand for its quality and elegance, and I would love to feel like that same level of care and commitment extends to your customer service as well.I tried attaching a photo of the bottle, but it keeps telling me that there is an error uploading so if I have an email to provide the photo to, Ill be more than willing to.Desired Resolution: Replacement of the defective Les Sables Roses fragrance bottle.
Business Response
Date: 04/11/2025
Dear BBB,
Thank you for your correspondence.
We regret to inform you that we are unable to assist with a replacement for your fragrance due to the length of time that has passed since the original purchase.
We appreciate your understanding in this matter.
Best regards,
Client Services
Initial Complaint
Date:04/09/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Company: Louis Vuitton ************Order Num: PU01063667 Tracking Num for Return: 1ZR2647E9102304093 Order Date: Feb 14, 2025 Delivery Date: Feb 18, 2025 Return Drop-Off Date: Feb 21, 2025 Total Paid: CAD $4,124.50 Payment Method: American Express Item: VAVIN BB NM EMP NOIR (M44550)On Feb 14, I placed an online order through the official Louis Vuitton website. The item was delivered to me on Feb 18. I decided to return it on Feb 21, I used the prepaid return label provided by Louis Vuitton. I received a drop-off receipt and tracking number confirming *** received the item. Unfortunately, the package was lost in transit. Despite following every step of Louis Vuittons return policy exactly as stated on their website, their customer support has refused to issue a refund or take responsibility for the lost package. Louis Vuitton -Provided the return label -Selected *** as the shipping carrier -Is the only party authorized to file a claim with *** Yet, they are refusing to initiate that process and have placed the burden of their logistics failure squarely on me. I have followed up numerous times, shared all receipts and tracking details, and been met with cold indifference.This isnt just poor customer service, its an outright disregard for accountability. Their return policy explicitly tells customers to use the provided return label, which I did.I had been saving for this bag for a long time. After a year of personal challenges and hardship, including a cancer diagnosis in 2024, this purchase was meant to be a moment of joy, a small reward in my recovery journey. Spending that kind of money didnt come easy. But when it arrived, I realized it wasnt the right for me. What began as a deeply personal and exciting experience has turned into a complete nightmare. The brand I trusted to deliver quality and professionalism has failed me. After everything Ive been through over the last year, this situation has only added to my emotional and mental burden.
Customer Answer
Date: 04/06/2025
I am writing in regard to my recently filed complaint (#********) related to a return issue with Louis Vuitton. I noticed that the complaint has been directed to Louis Vuitton USA Inc., however, my purchase and all correspondence have been with Louis Vuitton ***********

To ensure the issue is addressed by the correct entity, I kindly request that the complaint be redirected to Louis Vuitton *********** instead.

Thank you for your attention to this matter and for your continued assistance.

Business Response
Date: 04/08/2025
Dear BBB,
Thank you for your correspondence.
After formal investigation, the *** claim was denied.
Louis Vuitton and *** are unable to further assist.
Best Regards,
Client Services
Customer Answer
Date: 04/10/2025
This is a reply to the message sent by business.
It is important to emphasize that Louis Vuitton provided the return label and selected *** as the carriermeaning the responsibility for any shipping issues lies with them.

As a customer, I followed every step of the return process as clearly outlined on their website. I used the prepaid return label generated by Louis Vuitton, dropped off the item at a *** store, and received a tracking number as proof. The package was then lost while in transit, after it was accepted by ***. At no point did I have control over the label, the shipping method, or the ability to initiate or manage the claim with ***.

This was not a customer error or oversight. It is a failure of logistics between Louis Vuitton and ***, and I should not be penalized for circumstances entirely outside my control. I am simply requesting a fair resolution, a full refund for an item I responsibly returned using the method they provided.

Thank you again for your attention and support.
Business Response
Date: 04/10/2025
Dear BBB,
Thank you for your correspondence.
After formal investigation, the *** claim was denied.
Louis Vuitton and *** are unable to further assist.
Best Regards,
Client Services
Customer Answer
Date: 04/10/2025
I am rejecting this response because:
It is important to emphasize that Louis Vuitton provided the return label and selected *** as the carrier. Meaning the responsibility for any shipping issues lies with them.

As a customer, I followed every step of the return process as clearly outlined on their website. I used the prepaid return label generated by Louis Vuitton, dropped off the item at a *** store, and received a tracking number as proof. The package was then lost while in transit, after it was accepted by ***. At no point did I have control over the label, the shipping method, or the ability to initiate or manage the claim with ***.

This was not a customer error or oversight. It is a failure of logistics between Louis Vuitton and ***, and I should not be penalized for circumstances entirely outside my control. I am simply requesting a fair resolution: a full refund for an item I responsibly returned using the method they provided.

Thank you again for your attention and support.

Customer Answer
Date: 04/10/2025
I started a claim for the missing package with *** as a third party. The current status shows that the package could not be located, and the search has been marked as complete. The claim has now been forwarded to the shipper, which is Louis Vuitton. I also called *** directly for clarification, and they informed me that they cannot share any outcome of the claim with me, as I am not the shipper. They clearly stated that any outcome or reimbursementbased on the declared value at the time the label was createdwould be issued directly to the merchant who generated the label.

The *** reference number for this call is **********.

As the customer, I have no control over the shipping label or the claims process, both of which are handled entirely by Louis Vuitton. Despite this, I have been left without the product or a refund, and Louis Vuitton has stated that they cannot assist me further. I am now reaching out in the hope of a fair and just resolution.
Business Response
Date: 04/11/2025
Dear BBB,
Thank you for your correspondence.
After formal investigation, the *** claim was denied.
Louis Vuitton and *** are unable to further assist.
The client was advised of this information.
Best Regards,
Client Services
Customer Answer
Date: 04/11/2025
I am rejecting this response because:
I started a claim for the missing package as a third party. The current status shows that the package could not be located, and the search has been marked as complete. The claim has now been forwarded to the shipper, which is Louis Vuitton. I also called *** directly for clarification, and they informed me that they cannot share any outcome of the claim with me, as I am not the shipper. They clearly stated that the outcome and any reimbursement would go directly to the merchant. During the call, I was also told that Louis Vuitton would be receiving the declared value of the package based on the label they created. The *** reference number for this call is **********.

As the customer, I have no control over the shipping label or the claims process, both of which are handled entirely by Louis Vuitton. Despite this, I have been left without the product or a refund, and Louis Vuitton has stated that they cannot assist me further. I am now reaching out in the hope of a fair and just resolution.
Initial Complaint
Date:04/03/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On June 23rd, 2024 I walked into the Louis Vuitton Store in ****** ***** at the Domain. I had dropped off a bag that I had purchased with them to be sent for repair. They provided me a case number and sent it off - (Care Number: o194011375). On August 9th, I was informed that the bag had been returned without any repair and they did not specify any reason why. The associate I was working with said they would reach out to the repair team and see what they could find out. On August 26th, 2024 he reached out again saying that the repair team asked that my bag be sent back for re-evaluation. I didnt hear anything after that. I reached out on October 31st to get an update, I was told that my bag was received at the repair center September 5th, and there was no update. On November 4th, I was given an update that the repair would take an additional two months. After that I didnt hear anything. On February 6th, 2025 I reached back out for an update. I was told my estimated delivery date would be February 28th, 2025. After that I heard nothing. March 26th, 2025 I called customer service for an update and they said it wouldnt be until mid May of 2025 that I might get the repair done. I havent heard back since. The website clearly stated that it takes 6 weeks for a repair, at this point they have had my bag for nearly a year. I have the value of the bag, and just want to get a refund or a credit.This has been a terrible experience and customer service from this brand.
Business Response
Date: 04/08/2025
Dear BBB,
Thank you for your recent correspondence.
After review, this case has been escalated to store leadership.
Best Regards,
Client Services
Business Response
Date: 04/09/2025
Dear BBB,
This client has been contacted with a resolution.
Please close the case.
Best regards,
Customer Answer
Date: 04/09/2025
I have reviewed the business response and accept this resolution.
Initial Complaint
Date:04/03/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On March 31st, 2025, I purchased a Keep It bracelet while I was on vacation at the ************** location in *****, ******. During my visit, the sales associate ****** showed me the bracelet. While I was trying it on, I saw on the tag that it is a size 21. Since I know that there is a size 19 that will fit me better, I asked him to show me it, but he refused stating that the one I have is indeed a size 19 and not 21. After his reassurance, I bought it. When I got back in ******, I measured it, and it was indeed bigger than 19cm and closer to the 21cm range. The receipt I received even stated 21 spite the sales associate's reassurance. I contacted a client advisor by live chat on the Louis Vuitton website and the person I was speaking to said it was possible to exchange it but I would have to pay, even though I was sold the bracelet under false pretences. It is not fair that I would need to pay to exchange it given that I was sold the item under false pretences, which is illegal in ****** under the French Consumer Code, article L121-2.
Business Response
Date: 04/07/2025
Dear BBB,
This has been forwarded to the appropriate parties.
Best Regards,
Client Services
Business Response
Date: 04/14/2025
Dear BBB,
Louis Vuitton is requesting purchase information or for the client to contact client services for further assistance regarding the overseas transaction.
Best regards,
Client Services
Initial Complaint
Date:03/28/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
**Subject:** Complaint Against Louis Vuitton ************* Store **Dear BBB Representative,** I am filing a complaint against **Louis Vuitton *************** due to poor service and lack of resolution. On **March 22, 2025**, I traveled from **Queens to *********** (a 2-hour trip) to purchase a **100ml LV Imagination cologne** as a wedding gift for my son. Manager *********** assigned ***** **** (Cashier ID: ******* to assist me. I requested **engraving "A.H."**, but it was incorrectly done as **"A H"** (missing periods). Mr. **** claimed it was a machine issue and insisted I proceed with the purchase, which I refused. After discussing with my family, we agreed this was unacceptable. I called **LV ****************** on **March 24** and spoke to ***** ********, who assured me the store manager would contact me. Despite a follow-up call on **March 26**, no one responded. I am deeply disappointed by the service and lack of resolution. I spent **4 hours in travel, parking fees, and time**, only to receive poor treatment. ### **Resolution Requested:** 1. A **new** cologne bottle with **correct engraving ("A.H.")** 2. Pickup from a **store closer to my home** 3. Resolution before **April 2, 2025**, as I am traveling I have attached my **receipt** for reference. Please address this urgently. **Sincerely,** ********* ****** ?? ****************
Business Response
Date: 04/02/2025
Dear BBB,
Thank you for your correspondence.
After review this has been escalated to store leadership, and the client will be contacted regarding the case.
Best regards,
Client Services
Initial Complaint
Date:03/27/2025
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hi - this is regarding order ID **********. I just spoke with ****** H via live chat and she was very unprofessional. I received a package where the sack shouldve had a belt however the sack was empty. I reached out for help and ****** asked if the shipping box was tampered. Even though I said no, she still stated she had to file a *** claim they didnt send an empty package. Im understanding of having to wait a couple of days for a refund but to pass the buck to *** is unethical and the lack of accountability on LVs part is disheartening.
Business Response
Date: 03/28/2025
Dear BBB,
Thank you for your correspondence.
After formal review, a *** Claim has been opened on your behalf.
The client has up to 3 *** claims. Each *** claim can take up to 14 business days.
Additional supporting documentation may be required such as Police report, Ring camera. Please allow time for the claim process.
Best regards,
Client Services

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Louis Vuitton USA Inc is NOT a BBB Accredited Business.