Business ProfileforAcademy Sports & Outdoors

On 06/19/2024, I came into the business and made multiple purchases(online and in store). I was being rushed due to the lack of open registers and workers available at the moment. Due to the issues with the store I was NOT provided a store receipt for my in store purchase. That was a purchase which I happened to want to return. Upon return I was 1) informed that I’m not able to get full return due to the none receipt which wasnt my issue but the workers. 2) expressed my concerns and were told that I had to take lesser value which is costing me $25 bucks(due to no receipt). The manager Arron(I’m not sure if that’s how you spell it) came over with an attitude. Provided me with the lesser of the return values and told if you want to return it use this receipt and this was the amount given. I paid exactly $62.79 for one skirt and was given a return value of $44.65. After showing them the multiple transactions and explaining I was given attitude, take it or leave it. I would like an explanation as to why I was mistreated during this entire process. I was not given a receipt which was a mistake on the employee. I provided valid transaction history and showed proof that I didn’t steal this I’m unsure why it was an attitude or why I was given the lesser. I would like the $18.35 which I have to cut as lost be returned due fo the careless of your workers. I would also like the manager which is over that location provide an explanation to the lie he provided. I need further details and I would like to speak to someone who is solution based to call me. I don’t understand how any company could allow such vile to happen and to have such workers have no consequences for their lack of. In this economy, no one(including the person reading this) can afford any monetary loss over .25 cents. I need explanations and I would like an apology for the way the manager walked over and rolled his eyes, way the greeter displayed an I don’t care attitude and for the lack of provided initially