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Business ProfileforAcademy Sports & Outdoors
At-a-glance
Related Categories
Overview
This company specializes in retail sporting goods.
Refund/Exchange Policy: https://www.academy.com/return-policyAcademy issues refunds within 60 days of purchase based on the original form of payment: All refunds issued by Academy for returned merchandise must match the original form of payment. Customers will receive cash refunds for cash and check purchases, credit to the appropriate card for debit and credit card purchases, credit to the appropriate account for Apple Pay, PayPal, and other purchases using authorized payment systems, and merchandise credit for gift card or merchandise credit card purchases or any return without a receipt or packing slip. Cash refunds require an original purchase receipt. Select vendors, suppliers, and/or governmental entities may require different return policies. Please see an Academy team member or contact Customer Care for assistance.
Business Details
This is a multi-location business.
- Location of This Business
- 1800 N Mason Rd, Katy, TX 77449-2826
- BBB File Opened:
- 12/4/1998
- Years in Business:
- 54
- Business Started:
- 9/3/1970
- Business Started Locally:
- 9/3/1970
- Date of New Ownership:
- 5/31/2011
- Business Incorporated:
- 9/3/1970
- Alternate Business Name
- Academy Sports
- Academy, LTD
- Academy
- Hours of Operation
Primary
- M:
- 7:00 AM - 10:00 PM
- T:
- 7:00 AM - 10:00 PM
- W:
- 7:00 AM - 10:00 PM
- Th:
- 7:00 AM - 10:00 PM
- F:
- 7:00 AM - 10:00 PM
- Sa:
- 7:00 AM - 10:00 PM
- Su:
- 7:00 AM - 10:00 PM
- Business Management
- Mr. Seven Lawrence, CEO
- Mr. Sam Johnson, President
- Contact Information
Principal
- Jacquellne Barton, Customer Care Escalation Manager
- Mr. Seven Lawrence, CEO
- Mr. Sam Johnson, President
Customer Contact
- Teresa Brack, Director Customer Care Operations
- Jacquellne Barton, Customer Care Escalation Manager
- Additional Contact Information
Fax Numbers
- (281) 646-5071Primary Fax
- (281) 646-5013Other Fax
Phone Numbers
- (281) 351-2506Other Phone
- (281) 646-5584Other Phone
Email Addresses
- Primary
- Complaint
- (281) 646-5071
Customer Complaints
147 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/27/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
45 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ivan G
08/19/2024
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