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Business Profile

Telephones

Vexus Fiber

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Vexus Fiber's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Vexus Fiber has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Vexus Fiber

      4006 W Loop 289 Lubbock, TX 79407-3738

    • Vexus

      2221 W Interstate 40 Amarillo, TX 79109

    • Vexus Fiber

      3818 Olton Rd Plainview, TX 79072

    • Vexus Fiber

      2912 Garnett Ave Wichita Falls, TX 76308-1002

    • Vexus

      3453 Curry Lane Abilene, TX 79606

    Customer Review Ratings

    4.73

    Average of 236 Customer Reviews

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    Review Details

    • Jack E

      Date: 04/08/2025

      3/12/2025 I've had a real eye opening experience with Vexus Fiber that I want to share with everyone. I've been with Vexus Since the spring of 2024. I left optimum internet because they were overcharging and gas lighting customers that they could deliver 1gb speeds. Internet outages will occur with every isp because we live in an inperfect world. However, You shouldn't have to wait for over and hour and a half to speak to someone and report your outage. Also You shouldn't have to wait for days to have your service restored or be helped by tech support. This is a lack of ********************* from ******************. It gives me insight and perspective into how their culture operates. I would never recommend Vexus or Optimum to even my worst enemy. I don't have any enemies that was just a figure of speach.Don't tell customers to report their outage or create a trouble ticket via the internet if their internet is down. Don't create live chat options through the Your web page that don't even work. How about answering Your customers over voice lines in a timely manner. I'm going back to **** or possibly looking into AW Broadband for my ISP. I know it will be worth it in the end.

    • Billy H

      Date: 02/17/2025

      On time, the installer was very polite and cleaned up his mess! Explained everything and how to do a reset if it ever needed.

    • Shawn F

      Date: 01/20/2025

      Did great work and were very friendly. Great service so far

    • Neal J

      Date: 01/09/2025

      They did a really good job in a very timely manner. I would definitely recommend them.

    • Sean P

      Date: 01/03/2025

      ****** was a brilliant installer . All was really good and very good service

    • Amanda M

      Date: 11/08/2024

      Excellent customer service, excellent technical service. They showed up called beforehand and came at appointed time. I have never had such a Top Notch experience. Seriously highly recommend. My wifi works excellent and is at a very good price.

    • Steve L

      Date: 10/29/2024

      Quick and excellent service and install process. Connection is fast and efficient with no down time so far??

    • Theresa H

      Date: 10/01/2024

      Love the service they provide have had no issues with streaming or downloads. Highly recommend Vexus!

    • Gokay O

      Date: 09/15/2024

      This company drill through my sewer line and cut my fiber optic line I make att fix it next day and vexus come 7:35 night broke it again . Now its been 3 day we got no internet and me and my family have to use potty putty in this Louisiana heat . And they not still doing nothing fix this . Why you guys making my family suffer . And they left all hole they dig open . I will never do any business with this people because they are not professional And they not do anything to help you Ive been in contact with the supervisor multiple times and call the company multiple times .3 days pass I pay for the plumber and pay for port a potty still no one contact us yet

    • Elisa C

      Date: 09/12/2024

      So far, so good the representative and the gentleman that came to install my equipment.

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