Plumber
Estrella PlumbingThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
06/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
He charged me for work he didn't do, he told me he would back and finish the job and he didn't. I had him come out to find and fix my leak, and provide me with a report to submit to my insurance. He lied to my insurance company, and when I called him to ask about the work he didn't do and his attempt to fraud my insurance by lying about what he fixed he ghosted me.Initial Complaint
10/16/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I want to file a complaint against "Estrella Plumbing" owned by ***********************. I paid **** $3500 for a $6000 job for repairing my fence on Aug 22, 2023. Ever since he is giving me different excuses of not starting any work. Later I realized that he does not have enough resources to repair the fence and asked him to fix an issue with my sink inside the house. We agreed that he will do various small projects I have around the house to cover for the $3500, I had paid him. Instead of fixing the Sink he broke the sink and the faucet. Now **** is behaving very strange. He is using bad words on the phone and repetitively mentions that he cannot come because he is on Drugs. I have text messages from him to show all my efforts to help and his arrogance. I want to make sure no one else get cheated from the bad practices from this business.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.