Business ProfileforFlamingo Pools
Current Alerts For This Business
Flamingo Pools has received multiple complaint since June 2023 exhibiting the following pattern of complaints.
Complainants are reporting they have placed a deposit with the owner. The work has started in some cases over a year ago, but it is not being completed. Consumers are requesting a refund. Company is not responding to consumer calls, emails, or text messages. Other consumer’s complaints are stating while their pool is under warranty, the company is not honoring the warranty. The company currently has 20 complaints that closed No Response/Unresolved from 2013 to 2016. It has been reported the owner’s former company was shut down by the AG’s office. Unfortunately, it appeared he opened another company under the same name.
Additional business information
In July 2022, the BBB learned the company re-opened under new management and different location. Former management was Dennis Gomez, President and he is now listed as the Founder under the new business. The former address was 721 W Dove, McAllen TX 78504; new address is 612 W Nolana Ave Ste 425, McAllen TX 78504. The former phone number was 956-681-0101; the new number is 956-618-0101.
In December 2022, the BBB learned the company's new office also lists Flamingo Island (Model Showroom) 2617 E Expressway 83, Donna Tx 78537 and phone number of: 956-540-5492 and Corporate office 612 W Nolana Ave Ste 425
McAllen, Texas 78504 with phone number of: 956-681-0101.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 612 W Nolana Ave Ste 425, McAllen, TX 78504-3026
- BBB File Opened:
- 11/23/1998
- Years in Business:
- 26
- Business Started:
- 7/1/1998
- Licensing Information:
- Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with them as well.
- Alternate Business Name
- Aboveground Pool World
- Flamingo Pools & Leisure Products
- RGV Flamingo Pools International LTD
- Business Management
- Dennis Gomez, Founder
- Contact Information
Principal
- Dennis Gomez, Founder
Customer Contact
- Dennis Gomez, Founder
- Additional Contact Information
Phone Numbers
- (956) 625-9259Other Phone
- (956) 540-5492Other Phone
Email Addresses
- Primary
- (956) 625-9259
Customer Complaints
15 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/08/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
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