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          Hisun Motors Corp USA has 1 locations, listed below.

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            Business ProfileHisun Motors Corp USA

            ATVs

            Contact Information

            310 E University Dr

            McKinney, TX 75069-1872

            Get Directions
            Visit Website
            Email this Business
            (972) 446-0760

            Business hours

            8:30 AM - 5:30 PM
            Business Hours
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM
            8:30 AM - 5:30 PM

            Customer Reviews

            1/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            75 complaints closed in last 3 years

            29 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            310 E University Dr, McKinney, TX 75069-1872
            Email this Business
            BBB File Opened:
            7/23/2012
            Years in Business:
            13
            Business Started:
            11/19/2010
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:30 AM - 5:30 PM
            T:
            8:30 AM - 5:30 PM
            W:
            8:30 AM - 5:30 PM
            Th:
            8:30 AM - 5:30 PM
            F:
            8:30 AM - 5:30 PM
            Business Management
            • Ms. Lisa Whiting, Paralegal
            • Mr. Jason Sun, CEO
            Contact Information

            Principal

            • Mr. Jason Sun, CEO

            Customer Contact

            • Ms. Tina Staggs, Human Resources Assistant
            • Ms. Lisa Whiting, Paralegal
            • Hannah You, CFO
            • Mr. Jason Sun, CEO
            Additional Contact Information

            Fax Numbers

            • (972) 446-0765
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            75 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/29/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Bought a Hisun Axis 500 from Lowes in September 2022 for my farm and it has had problems from day 1. Within 1 month of having it, the driveshaft failed because it wasnt lubricated properly from the factory. I submitted a request for a mobile tech and it took 3 months for it to be repaired! Starting in August 2023, I have been having an ongoing issue with the machine choking out on hills. *** left voicemails and 3 texts with the mobile tech asking him to come out which have gone unanswered/ignored. Last week I called Hisun and asked to speak to the mobile tech supervisor, who was coincidentally either in a meeting or out of office. I have left 2 messages asking for a callback which have also been ignored. I just want my machine fixed! Hisun has made it impossible to get in touch with anyone capable of fixing it while its still under their supposed 2 year warranty!
            Read 74 More Complaints

            Customer Reviews

            17 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rodney M

            05/01/2024

            Brand new Vector 500 and it wont idle and shows an error message that even an authorized repair shop couldnt identify because the Hisun company rarely answers them. I have called multiple times and never get calls returned. Very poor customer service. I am within the ****** return policy for ********** and may well return it. Ridiculous customer care. Its probably an easy fix but Im not waiting for my time to run out. Nearest authorized repair is 2 hours away.
            Read 16 More Customer Reviews

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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