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Business ProfileforMy Jewelers Club
Additional business information
Consumers allege they enrolled in the program and paid an annual membership fee based on an advertised benefit of having their payments reported on monthly basis to the credit bureaus. In early 2021, the business stopped reporting to the credit bureaus and failed to communicate this change to their customers. Consumers report a negative impact to their credit score, and difficulty contacting the company to discuss their concerns.
On September 13, 2021, BBB submitted a written request to the company encouraging them to address the pattern of complaints. To date, BBB has not received a response.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 7210 Virginia Pkwy Suite 6673, McKinney, TX 75071-5717
- BBB File Opened:
- 9/11/2019
- Years in Business:
- 7
- Business Started:
- 7/14/2017
- Business Incorporated:
- 10/22/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Moc Services LLC
- Business Management
- Andrea Patton, Resident Agent
- Contact Information
Principal
- Andrea Patton, Resident Agent
Customer Contact
- Andrea Patton, Resident Agent
- Andrea Awtrey
- Additional Contact Information
Fax Numbers
- (888) 640-2853Primary Fax
Email Addresses
- Primary
- (888) 640-2853
Customer Complaints
40 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
13 Customer Reviews
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Most Recent Customer Review
Sally S
02/21/2024
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