Apartments
Baker Square ApartmentsThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
04/05/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
The end of January I was told my Baker Square Apartments manager *** that she had a one bedroom apartment available and that I was on her waiting list so she decided to call me to see if I was interested, she told me that if I could make it to the Sister property thats called vista verde apartments within a hour that they can hold the apartment for me so I get there within 30 minutes I do all the documents I pay the application fee and the deposit to hold the apartment I even give my current apartment complex a 30 day written notice everything on my end was good, but I kept getting the runaround about seeing the apartment. They kept telling me that they would show me it and they would call me when it was ready so then a couple days later I follow up with them and they said that they will show me at least photos. I told him that I am open to seeing a model apartment or even photos just to see what I was going to be getting into. They kept giving me the runaround and then at the end they wanted me to sign my lease and pay my prorated amount of rent without even being able to see the apartment or photos of it, or even a model apartment this is complete BS now there refusing to give me back my application $150. I did everything right on my end. They are the ones who were scamming and doing people wrong. I am a single mother to a disabled kid they took a vantage of me, and now wont even give me back my deposit all because I refused to sign a lease and pay the rest of the rent without even being able to see what apartment I would be getting into. ***** is the name of the woman who works in the office. She refused to give me her bosses name or corporate number and told me flat out I wont be getting no money back. I need a call from corporate ASAP and I need my money back or I will be taking this to court.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.